RBS 2015 Annual Report Download - page 7

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4
We went further, faster in 2015
A clear record of delivering our goals
Priorities 2015 Goals 2015 delivery
Strength &
sustainability
Reduce Risk-Weighted Assets (RWAs) to
<£300 billion £243 billion, a reduction of £113 billion ●
RCR exit substantially complete
Funded assets down 88%.(7) Residual
£4.6bn of assets within Capital
Resolution ●
Citizens deconsolidation Sold full stake a year ahead of schedule,
allowing full deconsolidation ●
£2 billion of AT1 issuance Successfully issued $3.15 billion of AT1
capital notes (£2 billion equivalent) ●
Customer
experience Improve NPS in every UK franchise
Year-on-year significant improvement in
NatWest Business Banking, RBS
Business Banking and Ulster Bank
Personal Banking (NI)
●
Simplifying the bank Reduce costs by £800 million(8), target
exceeded and increased to >£900 million Achieved £983 million(8) of cost savings ●
Supporting growth Lending growth in strategic segments ≥
nominal UK GDP growth
4.8% growth achieved in UK PBB and
Commercial Banking in 2015, exceeding
nominal UK GDP growth(9) ●
Employee
engagement
Raise employee engagement index to
within 8% of GFS Norm
Surpassed employee engagement goal,
+6 points to within 3 points of GFS ●