RBS 2015 Annual Report Download - page 56

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Please find page 56 of the 2015 RBS annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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Sustainable Banking
“Our ambition is to shape the communities we serve in a positive way. We
recognise that we still have a long way to go to achieve this position across our
business. Sustainability is therefore not just about the many responsibilities that
RBS has, but about taking leadership on a broad range of issues that are
important to our stakeholders.”
Ross McEwan, Chief Executive
“RBS continues to have a clear ambition to be number one for customer service,
trust and advocacy in each of our chosen business areas by 2020. Delivery of
this ambition depends in large part on our ability to demonstrate beyond
question that we are a responsible company doing business in a sustainable
way”
Penny Hughes, Chairman of Sustainable Banking Committee
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