RBS 2015 Annual Report Download - page 57

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Please find page 57 of the 2015 RBS annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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Building a sustainable bank
Driving action across the bank to support customers throughout their lives and better
understand the needs of particular customer groups and ‘life moments’
Oversight of how management is embedding culture and standards including
engagement, motivation, living the values and leadership
Oversight of the brand strategy and building on our legacy as a bank of brands,
developing our brands to build on the connection with our customers
Further development of the sustainability agenda, meeting the needs of our stakeholders
whilst aligning with the Bank’s overall strategy
On-going commitment to stakeholder engagement through face to face sessions with
advocacy groups on key topics
Further developing our strategy on environmental targets, climate change, sustainable
energy and the social economy
Transparent reporting through the independently assured annual Sustainability Review
which describes our performance and approach to making RBS a more sustainable
business.
Strong governance: Focus areas for the Sustainable Banking Committee in 2015
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