Symantec 2012 Annual Report Download - page 83

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PART I
Item 1. Business
Overview
Symantec is a global provider of security, storage, and systems management solutions that help
organizations and consumers secure and manage their information-driven world. Our software and services
protect against advanced threats enabling confidence wherever information is used or stored.
Founded in 1982, Symantec has operations in over 50 countries and our principal executive offices are
located at 350 Ellis Street, Mountain View, California, 94043. Our telephone number at that location is
(650) 527-8000. Our Internet home page is www.symantec.com. Other than the information expressly set forth in
this annual report, the information contained or referred to on our website is not part of this annual report.
Strategy
Symantec is committed to protecting people and information, independent of device, platform or location.
We deliver solutions that allow customers to access information via a variety of devices when they need it and
make it available only to those who should have access to it. Our objective is to continue growing our core
businesses, which are further described below, while driving growth from our emerging businesses and
delivering innovative new solutions to stay at the forefront of long-term trend opportunities. Our strategy for
success includes delivering solutions that meet the needs of customers from consumers to the largest enterprises,
and across all geographies. We leverage our technology across multiple delivery models, including cloud, or
Software-as-a-Service (“SaaS”), fully-integrated appliances, managed services, and traditional on-premise
software to strengthen and differentiate our core businesses as well as drive growth in our emerging
opportunities.
Symantec’s core businesses operate in three primary markets: security, backup and recovery, and storage
management.
Security. Protecting important information has become increasingly difficult as the sophistication and
determination of attackers continues to grow. We develop and deliver essential protection for consumer
and enterprise customers so that they can protect information wherever it resides, whether in servers,
computers, mobile devices, or in the cloud. We will continue to focus on leading innovation and research
as we seek to keep us ahead of the rapidly changing threat environment in order to keep our customers’
information safe.
Back-up and Recovery. Effective backup, recovery, and eDiscovery continue to be high priorities as
organizations seek to better manage information growth and maximize operational efficiency in both
physical and virtual environments. For enterprise customers we have simplified the purchase and
deployment process by combining our leading backup, recovery, and deduplication technologies in either
integrated backup appliances or on-premise software solutions, effective in both virtual and physical
environments. Consumers are also creating unprecedented amounts of digital information that they want
to protect. We offer consumers cloud-based backup.
Storage Management. Enterprises are increasingly under pressure to reduce costs by optimizing storage
utilization and accelerating cloud and virtualization adoption. In the datacenter, we provide hardware
agnostic storage management and high-availability solutions to manage a heterogeneous storage
infrastructure and run mission critical applications with confidence in both physical and virtual
environments.
We are also strategically investing in emerging businesses which grow faster than our core businesses.
These include: data loss prevention, managed security services, user authentication, backup appliances,
eDiscovery, cloud-based backup, consumer services, and business critical services. Businesses are increasingly
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