Symantec 2012 Annual Report Download - page 85

• We acquired the following companies: Clearwell Systems Inc. (“Clearwell”), a recognized leader in the
eDiscovery market, to provide customers with a comprehensive information management solution by
bringing together eDiscovery, archiving and backup products. We extended our cloud portfolio with the
acquisition of LiveOffice LLC (“LiveOffice”), a SaaS-based archiving provider, to extend our
information management solution to the cloud or as a hybrid solution. We also acquired a mobile device
company that provides customers with a management foundation to enroll and manage necessary device
settings across a broad range of platforms.
• We sold our share of the Huawei Symantec joint venture to Huawei for $530 million. We exited the joint
venture with a return on investment. We grew our appliance business and increased our market
penetration in China.
• We repurchased 51 million shares of our common stock for an aggregate amount of $893 million.
Operating Segments and Products
Our operating segments are strategic business units that offer different products and services, distinguished
by customer needs. We have five operating segments: Consumer, Security and Compliance, Storage and Server
Management, Services, and Other.
Consumer
Our Consumer segment helps customers deal with increasingly complex threats, the proliferation of smart
mobile devices, the need for identity protection, and the rapid increase in digital consumer data, such as photos,
music, and videos. For individual users and home offices, we offer premium, full-featured security suites and
personalized membership offerings for multiple platforms and devices, including PC’s, Macs, and Android-based
phones and tablets, as well as related services such as online backup, family safety, and PC tune-up.
We continue to acquire customers through a diversified channel strategy. We retain and leverage our large
customer base through auto-renewal subscriptions, seek to up-sell customers from point products to multi-
product suites, and cross-sell additional products and services. We also provide a variety of free tools and
services that offer consumers added value and provide an opportunity to develop ongoing communication.
Our award-winning Norton 2012 products include our innovative reputation-based security, a technology
that provides real-time threat detection. During fiscal 2012, we introduced multiple new mobile solutions,
including Norton One, a premium membership service that allows consumers to buy and manage their security
software across a wide range of platforms and devices through a cloud-based management console and provides
a personalized experience with premium support. Our primary consumer products include: Norton 360, Norton
Internet Security, Norton AntiVirus, Norton Online Backup, Norton Mobile Security, Norton Live Services, and
our newly released Norton One and Norton 360 Everywhere.
Security and Compliance
Our Security and Compliance solutions help organizations protect their information and systems. Our
solutions not only provide the strongest protections but help organizations standardize, automate, and reduce the
costs of day-to-day security activities. We offer security solutions that integrate multiple layers of protection and
simplify management. Our primary solutions in this segment address the following areas:
Threat and Risk Management
Our threat and risk management solutions allow customers to develop and enforce IT policies, automate IT
risk management processes, and demonstrate compliance with industry standards and regulations. Organizations
are provided the visibility and security intelligence needed to identify when they are under attack so that they can
respond rapidly. In addition, our Managed Security Services extend our security expertise through a combination
of fully managed onsite activities, on-call assistance and remote monitoring. Products include: Security Incident
Management (SIM), Managed Security Services and Control Compliance Suite.
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