LabCorp 2014 Annual Report Download - page 11

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2. The oncology services of Accupath Diagnostic Laboratories and Esoteric Genetic Laboratories are now offered through the Company's
Integrated Oncology business.
3. The services of Dianon Systems are now offered through the Company's Dianon Pathology business.
Pillar Two: Enhance IT capabilities to improve the physician and patient experience
The Company is committed to becoming a trusted knowledge partner, as new developments in analytics and trending are
changing existing ordering and workflow processes in the clinical laboratory industry. The Company's LabCorp Beacon® platform
is a series of assets and functionalities that enhance the customer experience and provide an end-to-end lab solution. These assets
and functionalities include:
• Physician, patient and payer portals
• Express electronic ordering for essentially all of the Company's brands and services
• Integrated results viewing and enhanced reports
• Lab analytics that provide one-click trending of patient, test and population data
• Clinical decision support tools at the point of ordering and resulting
• AccuDraw® and LabCorp TouchSM which assist phlebotomists in improving accuracy, workflow and turnaround time
• Online appointment scheduling
• LabCorp Beacon®: Mobile solutions for market leading mobile devices; and
• Services-oriented architecture with rules-based engines, content aggregation and seamless integration with practice
workflow
In 2014, the Company improved the physician and patient experience by enhancing LabCorp Beacon, EnlightenHealth: Care
Intelligence, LabCorp Beacon Patient Portal, LabCorp Beacon: Mobile and EMR connectivity solutions. In addition, the Company
enhanced its clinical decision support, lab ordering and result reporting services, ensuring LabCorp’s position as a trusted knowledge
partner. Among key capabilities introduced, the Company seamlessly integrated physician and patient educational content through
a partnership with UpToDate, a diagnostic content provider owned by Wolters Kluwer. This partnership will equip clinicians with
real-time contextual laboratory decision support content delivered while the clinician is reviewing results. The Company believes
that providing physicians and patients with such tools is fundamental to reducing costs and improving outcomes.
The Company improved its new population health analytics program, now called EnlightenHealth: Care Intelligence, which
provides health care business intelligence tools to hospitals, physician practices and ACOs. These tools assist customers in their
compliance and reporting requirements with respect to efficient management of their productivity, quality and patient outcome
metrics. The Company's robust rules engine maintains a large number of clinical quality measures that are highly customizable
and provide full compliance with Meaningful Use requirements and ACO, Joint Commission and Physician Quality Reporting
System (“PQRS”) reporting requirements. Real time clinical alerts highlight gaps in care for patients and patient populations.
These data driven services position LabCorp as a trusted partner to health care stakeholders, providing the knowledge to optimize
decision making, improve health outcomes, and reduce treatment costs.
The Company continues to see steady adoption of LabCorp BeaconPatient Portal, where registrations exceeded 700,000 patients;
and these patients reviewed an average of over 120,000 reports via the portal each month as of December 31, 2014. This Patient
Portal is a secure and easy-to-use online solution that enables patients to receive and share lab results, make lab appointments,
pay bills, set up automatic alerts and notifications and manage health information for the entire family.
LabCorp Beacon: Mobile allows health care providers to review lab test results as they become available via their iPhone®,
iPad®, or Android™ mobile digital devices. Providers can view patient lab results, patient demographics, and contact information
related to those results. LabCorp Beacon: Mobile also offers the capability to search the Company’s Directory of Services or view
contact information for the Company’s scientific/medical experts by discipline directly from within the application.
The Company continues to improve its Electronic Medical Record (“EMR”) connectivity, interfacing to more than 650 different
EMR partner solutions. The Company is working closely with leading EMR partners to streamline connectivity and enhance lab
workflow, ensuring that clients can take advantage of these solutions. Over 7,000 new client EMR interfaces were added during
2014, bringing the Company's total EMR interfaces to over 40,000. The Company remains committed to its open platform strategy,
allowing customers to connect seamlessly to LabCorp directly or via their EMR of choice.
In 2015, the Company will see further adoption of LabCorp Beacon and LabCorp Patient Portal as it introduces new and
improved self-service capabilities and enhanced diagnostic content and tools for physicians and patients.