Windstream 2013 Annual Report Download - page 102

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These acquisitions significantly enhanced our capabilities in our strategic growth area of business services. As presented on page 2,
our revenue mix since 2010 has shifted significantly toward our two primary growth areas of business and consumer broadband
services. Revenues from businesses and consumer broadband were approximately 72 percent of total revenue for the year ended
December 31, 2013, as compared to 45 percent in 2009. Having successfully repositioned the business in growth segments, our focus
has shifted to the organic growth of our strategic revenue streams.
Other Acquisitions
We have completed several other acquisitions involving traditional telephone companies in the last five years. Through each of these
transactions, we expanded our operating presence in contiguous markets while realizing significant synergies from the increased scale
these acquisitions brought to our overall operations.
Iowa Telecom - On June 1, 2010, we completed the acquisition of Iowa Telecommunications Services, Inc. ("Iowa Telecom"), a
regional communications services provider. This acquisition added 247,000 voice lines, 96,000 high-speed Internet customers and
25,000 video customers in Iowa and Minnesota. Iowa Telecom expanded our operating presence in contiguous markets in the
midwestern United States.
Lexcom - On December 1, 2009, we completed the acquisition of Lexcom, Inc. ("Lexcom"), a local communications company in
Lexington, North Carolina. The transaction added approximately 22,000 voice lines, 9,000 high-speed Internet customers and 12,000
cable television customers.
D&E Communications - On November 10, 2009, we completed a merger with D&E Communications, Inc. ("D&E"). The transaction
added approximately 145,000 voice lines, 45,000 high-speed Internet customers and 9,000 cable television customers in Pennsylvania.
SERVICES AND PRODUCTS
We offer a robust portfolio of services and products to meet the communications and technology needs of our customers. Our basic
offerings are outlined below.
Business
We believe advanced communications and technology services required by today's businesses present our most substantial opportunity
for growth. Through our targeted acquisition strategy and organic growth, we have built a portfolio of advanced communications
services which meet all customers' communications needs.
We serve business customers of all sizes. Our enterprise customers typically subscribe to services such as multi-site networking, data
center, managed services, and other integrated voice and data services. Enterprise customers also include government contracts,
including those under programs such as E-Rate. Small businesses traditionally are served by high-speed Internet, integrated voice and
data and traditional voice services, among others.
Our key business service offerings include:
• Integrated voice and data services: Our integrated services deliver voice and data over a single connection, which helps our
customers manage voice and data usage and related costs. These services are delivered over an Internet connection, as
opposed to a traditional voice line, and can be managed through equipment at the customer premise or through hosted
equipment options, which we are able to provide.
• Multi-site networking: Our advanced network provides private, secure multi-site connections for large businesses with
multiple locations.
• Data center services: Our data centers offer cloud computing, colocation, dedicated server and disaster recovery solutions.
Our data center services offer the highest level of security, reliability and scalability to business customers.
• Managed services: We provide a breadth of managed services, for both our network and data center services, including
managed Wide Area Network ("WAN"), managed Local Area Network ("LAN"), managed network security, managed
Internet and managed voice services that allow our customers to focus on running their business and not running their
network.
• High-speed Internet: We offer a range of high-speed broadband Internet access options providing reliable connections at
speeds up to 24 Mbps designed to help our customers reduce costs and boost productivity.