Walmart 2010 Annual Report Download - page 14

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PEOPLE ARE THE KEY
To Delivering On Our Mission
Rob Walton
12 Walmart 2010 Annual Report
My dad did not set out to make Walmart the world’s largest retailer. His goal was simply to make Walmart
better every day, and he thought constantly about how to do just that. He was always visiting stores, talking
with associates and listening to customers. He knew that the best ideas come from people – inside and
outside the company. In fact, Dad attributed some of Walmart’s most innovative ideas to associates.
His philosophy and values – respect the individual, serve the customer and strive for excellence – also
remain the driving force behind our culture and our success. Our company continues to instill in our
associates the highest standards of integrity, and we remain committed to accountability if those standards
are not met. I believe that the same intensity that drove my dad drives the entire Walmart organization
today to be the world’s best retailer.
Our people really do make the difference at Walmart, and more than ever, we proved this last year by
producing strong results for our customers and shareholders.
The importance of dynamic leaders extends to every market where we operate, as they must ensure
that the Walmart culture is adapted and integrated into their markets. When I visit stores, I am always
impressed with the talent and dedication of our associates. My dad would have loved to see the way
our company and our associates are helping customers and communities.
This past year kicked off with Mike Duke assuming the position of president and chief executive
officer of Wal-Mart Stores, Inc., taking the helm from Lee Scott. It is a credit to both Mike and Lee – and
to the Board and its selection process – that the CEO transition was so seamless. I am also pleased that
like Lee, Mike continues my dad’s “servant leader” philosophy, where a leader serves or takes care of his
people first. Servant leaders have that unique ability to get the entire team behind an initiative.
Our Board could not be more enthusiastic about Walmart’s future. Our management teams are more
focused than ever on executing a strategic plan based on three clear priorities – growth, leverage and
returns – that are designed to improve shareholder value. Just as important, our businesses around the world
have never been more aligned behind our mission to save people money so they can live better.
S. Robson Walton
Chairman of the Board of Directors
Wal-Mart Stores, Inc.