American Express 2015 Annual Report Download - page 10

TABLE OF CONTENTS
Form 10-K
Item Number Page
PART I
1. Business
Introduction ......................................................................... 1
U.S. Card Services ................................................................... 3
International Card Services ............................................................ 10
Global Commercial Services ........................................................... 11
Global Network & Merchant Services .................................................... 12
Corporate & Other .................................................................... 20
Supervision and Regulation ............................................................ 21
Foreign Operations ................................................................... 31
Segment Information and Classes of Similar Services ..................................... 31
Executive Officers of the Company ...................................................... 31
Employees .......................................................................... 32
Guide 3 — Statistical Disclosure by Bank Holding Companies ............................... 33
1A. Risk Factors .......................................................................... 33
1B. Unresolved Staff Comments ........................................................... 46
2. Properties ............................................................................ 46
3. Legal Proceedings .................................................................... 46
4. Mine Safety Disclosures ............................................................... 48
PART II
5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer
Purchases of Equity Securities ......................................................... 48
6. Selected Financial Data ................................................................ 50
7. Management’s Discussion and Analysis of Financial Condition and Results of Operations
(“MD&A”) ............................................................................ 51
Executive Overview ................................................................... 51
Consolidated Results of Operations ..................................................... 54
Business Segment Results ............................................................ 62
Consolidated Capital Resources and Liquidity ............................................ 73
Off-Balance Sheet Arrangements and Contractual Obligations .............................. 83
Risk Management .................................................................... 84
Critical Accounting Estimates .......................................................... 90
Other Matters ....................................................................... 93
7A. Quantitative and Qualitative Disclosures about Market Risk .............................. 98
8. Financial Statements and Supplementary Data .......................................... 98
Management’s Report on Internal Control Over Financial Reporting ......................... 98
Report of Independent Registered Public Accounting Firm ................................. 99
Index to Consolidated Financial Statements .............................................. 100
Consolidated Financial Statements ..................................................... 101
Notes to Consolidated Financial Statements ............................................. 106
9. Changes in and Disagreements with Accountants on Accounting and Financial
Disclosure ............................................................................ 160
9A. Controls and Procedures .............................................................. 160
9B. Other Information ..................................................................... 160
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