Charter 2003 Annual Report Download - page 9

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Charter’s broadband footprint extends across
37 states, divided into five divisions designed to
facilitate efficient operations. Our corporate,
operations, sales, marketing and customer care
teams work together to provide a superior customer
experience. Our 2004 national branding campaign
“Get Hooked” is designed to promote our long-term
objective of increasing cash flow though deeper market
penetration and growth in revenue per customer.
Great Lakes Division
Midwest Division
Northeast Division
Southeast Division
Western Division
Operations*
Corporate Headquarters
*Represents approximate location
of Charter operations
OPERATING STRUCTURE:
07.
CUSTOMER-FOCUSED
OPERATING
PHILOSOPHY