Symantec 2010 Annual Report Download - page 4

increased mindshare with Chief Information Security Officers (CISOs) and closing larger security
deals. We also made progress in enterprise security with the release of solutions specifically
designed for small and medium sized businesses. These solutions provide enterprise-level protec-
tion that is easy to use, install, and manage. In March 2010, we launched Data Insight, a new
solution that combines our storage and security expertise. Data Insight improves information
security and management by analyzing the ownership and usage of unstructured data, including
files such as documents, spreadsheets, and emails. By delivering integrated products and suites to
our security and storage customers, we are able to maximize the value of our broad product
portfolio. For example, in the March 2010 quarter, 49% of deals worth more than $1 million
included both security and storage products.
We focused on the migration to next-generation information management. With the release
of NetBackup 7 and Backup Exec 2010 in February 2010, backup customers across all market
segments have access to products with fully integrated archiving and deduplication capabilities.
Symantec is the only company that offers integrated deduplication at the client, media server, and
on third party appliances utilizing Symantec’s Open Storage Technology. Customers and partners
are responding positively and are pleased with the expanded multi-platform support for physical
and virtual environments. By integrating deduplication, archiving, and virtualization support fea-
tures into our backup products, we have made it easier for customers to adopt and standardize on
our solutions.
We expanded our Software-as-a-Service (SaaS) business. We generated growth in our hosted
services business, driven by the successful integration of the MessageLabs acquisition. We grew
our SaaS client base by more than 50% to more than 30,000 in 100 countries. During the March
2010 quarter, 40% of our hosted services deals came from referrals driven by our Symantec
salesforce. I’ve been pleased by our ability to leverage the larger Symantec enterprise sales force
to drive incremental SaaS sales. Partners selling our hosted services exceed 1,100 — an over 200%
increase from when we acquired MessageLabs. In addition, we expanded our SaaS product offering
to include instant messaging security and hosted endpoint protection.
We enabled our customers to simplify their heterogeneous environments and reduce costs
by helping to commoditize their IT infrastructure. Our ability to save customers money through
storage optimization and operational efficiency continues to allow us access to CIOs across the
globe, a strategic entry point to cross-sell the portfolio. In December 2009, we released an
updated version of Storage Foundation and our High Availability suite. Customers are utilizing our
key features to implement thin provisioning, which dramatically reduces wasted storage, and to
optimize solid state drives, which maximizes application and database performance. We also
released our new FileStore solution to help customers manage the rapid growth of unstructured
information. FileStore combines our file system and clustering technology, as well as integrating
our security and backup software in order to deliver an optimized infrastructure for public or
private storage clouds.
I’m excited about the advances we made during fiscal 2010 and the impact we made in
solving the challenges our customers are facing. We will continue to build on these successes to
bring advanced solutions that not only solve the problems of today, but those of tomorrow.
SYMANTEC’S VISION
We envision a world that is secure and well managed. However, the future is not about
devices or applications, it is about people and information. Our goal is to be the leader in securing
and managing their information and identities.
Protecting and managing information when in use, at rest, and in motion is critical in today’s
world. People expect the freedom to work from anywhere, to use any device, and to use any
application to collaborate with others. Traditionally, our security and storage products largely
protect and manage information when in use or at rest — on the device or in the data center. We
kicked off fiscal year 2011 with a focus on encryption and identity security to strengthen our ability
to address the growing need of protecting information in motion.
To protect information in motion you not only need to encrypt it, but you also need to know
where or to whom the information is going. We acquired PGP Corporation and GuardianEdge
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