Sysco 2009 Annual Report Download - page 5

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services. We are responding to these
market changes by focusing on our core
business, with particular emphasis on
improving our customer service and
productivity. And we strive to remember
that efficient logistics are not enough
if they do not translate into stronger
customer and supplier relationships and
more opportunities for growth.
Positioning for the Future
As we begin our fortieth year as a public
company, we remain committed to con-
trolling our own destiny by charting a
path for profitable growth. In the short
term, we will continue to support our
customers through a broad array of product
offerings, consistently accurate and prompt
deliveries, effective business reviews and
competitive pricing. Over an extended
period of time, we hope to enhance our
technology platform in a manner that will
make it easier for customers to do business
with Sysco and permit us to reduce our
operating cost structure. In addition, we
will also identify and assess opportunities
to explore our business beyond its current
scope. As our journey proceeds, we recog-
nize the importance of and are committed
to continuing to conduct ourselves with a
high degree of integrity and treating our
customers, suppliers and associates with
dignity and respect – each and every day.
Creating Value
It comes down to doing more to create
economic value – for all our stakeholders.
For our customers, it is no longer just
about pulling up to the back door and
making a delivery – it is about being more
of a trusted advisor. For our suppliers, it
is not just about negotiating terms – it is
about driving quality and environmental
standards that benefit the entire food
supply. For our associates, it is not just
about a paycheck – it is about providing
growth and development opportunities
that make Sysco an employer of choice.
For our investors, it is about turning in
solid results and continuing to invest for
sustainable future returns.
In closing, we want to thank our asso-
ciates for their efforts and the results
they achieved this past year. Their con-
tributions – on the front lines with our
customers and suppliers, on the roads,
and behind the scenes in our warehouses
and offices – make everything we accom-
plish possible.
As the cover of this report says, it’s all
about doing more... and we are.
“During fiscal 2009 we sold $37 billion of product, generated
nearly $2 billion of operating income, produced cash flow from
operations of $1.6 billion and returned $1 billion of capital to
our shareholders.”
Net earnings of $1.1 billion Net cash provided by operating activities of
$1.6 billion
Returned nearly $1 billion to shareholders in the
form of dividends and share repurchases
$1.1 billion $1.6 billion $1 billion
Ken Spitler
Vice Chairman, President and Chief Operating Officer
October 8, 2009
Bill DeLaney
Chief Executive Officer
October 8, 2009
2009 Annual Report 3