Walmart 2016 Annual Report Download - page 10

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Last year, we also took difficult but necessary
steps to sharpen the focus of our portfolio.
The decision to close stores is not one we
took lightly, but we must do what’s right
for the company. We’ll continue to evaluate
our portfolio as part of the normal course
of business.
Overall, we served nearly 260 million customers a week last year
in 28 countries. In the United States, more than 78 percent of
Americans shopped with us during the year, and traffic was up
over last year. Excluding more than $17 billion in currency impacts,
we delivered revenue of $499.4 billion, up 2.8 percent, which is
$13.7 billion of growth.
As we win with the customer, we will also create a great place to
work. We will create tremendous opportunities for people from all
walks of life, with all kinds of skill sets and education levels. We’re
striving to create a true meritocracy. Diversity and inclusion are core
to who we are and make us a stronger company. No matter where
you start from or what your unique and special characteristics are,
We made great progress against this strategy over the past
year. To help our associates succeed and better serve our
customers, we’re making big changes – including investing
approximately $2.7 billion over two years in higher wages,
education and training to make Walmart U.S. a better place to
work and shop. This is an investment to strengthen our company,
and we’re already seeing positive results: our fourth quarter of
fiscal 2016 marked six consecutive quarters of positive comps and
five straight quarters of positive traffic at Walmart U.S. There is
an underlying strength to the U.S. business that was not there a
year ago. Everything we’re doing in omnichannel depends on
customers having great interactions with us in our stores.
We're also accelerating e-commerce and technology advances
globally. We expanded Online Grocery shopping to new markets,
ramped up in-store and in-club pickup, fully acquired the Chinese
online retailer Yihaodian, and began to add new mobile services
such as Walmart Pay. We developed a technology platform that
we can scale across the business. We improved our fulfillment
capabilities with new centers that are helping us get orders to
customers’ doors faster and more efficiently.
82016 Annual Report