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F-5
The following table reflects our consolidated operating results as of December 31:
(Dollars in millions, customers and lines in thousands) (a,b)
Revenues and sales:
Service revenues:
Business
Consumer
Wholesale
Other
Total service revenues
Product sales
Total revenues and sales
Costs and expenses:
Cost of services
Cost of products sold
Selling, general, administrative and other
Depreciation and amortization
Merger, integration and restructuring
Total costs and expenses
Operating income
Other expense, net
Loss on early extinguishment of debt
Interest expense
Income from continuing operations before income taxes
Income taxes
Income from continuing operations
Discontinued operations, net of tax
Net income
Consumer voice lines in service
Consumer high-speed Internet
Digital television customers
Total consumer connections
2011
$ 2,098.4
1,380.2
626.7
51.2
4,156.5
129.2
4,285.7
1,685.1
105.3
608.7
847.5
71.1
3,317.7
968.0
(0.1)
(136.1)
(558.3)
273.5
101.1
172.4
(0.1)
$ 172.3
1,931.7
1,207.8
445.8
3,585.3
2010
$ 1,578.8
1,372.8
622.0
47.8
3,621.4
89.3
3,710.7
1,327.7
74.9
495.9
693.7
85.0
2,677.2
1,033.5
(3.5)
(521.7)
508.3
195.6
312.7
$ 312.7
2,012.4
1,159.1
429.6
3,601.1
2009
$ 966.3
1,301.9
565.0
39.3
2,872.5
123.8
2,996.3
934.2
107.5
324.1
538.3
31.6
1,935.7
1,060.6
(1.1)
(410.2)
649.3
250.8
398.5
$ 398.5
1,949.1
1,007.4
371.6
3,328.1
(a) Results from operations include post-acquisition results from the former D&E and Lexcom operations, NuVox, Iowa
Telecom, Hosted Solutions and Q-Comm operations, (collectively known as the “Acquired Companies”) and the
former PAETEC operations. In the discussion and analysis provided below regarding changes in consolidated
revenues and expenses in 2011 and 2010, the impact of the acquisitions on these changes is considered to be the
revenues and expenses recognized during the period of each year for which results from the acquired operations are
not included in the comparative period of the prior year.
(b) Effective during the fourth quarter of 2011, we changed our method of recognizing actuarial gains and losses for
pension benefits. We have retrospectively adjusted financial information for all prior periods presented to reflect our
voluntary change in accounting principle for pension benefits. See Notes 2 and 8 to the consolidated financial
statements. Additionally, certain prior year revenues and expenses were reclassified to reflect the current presentation
and these changes had no impact on operating income.