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7
procuring alternate last-mile facilities where they are available. In some areas, we own last-mile facilities and are able to
connect to our customers directly. Where we own last-mile facilities, we are able to offer up to 10 Gbps of Ethernet managed
services.
Our owned local networks consist of central office digital switches, routers, loop carriers and virtual and physical colocations
interconnected with fiber, copper and microwaved facilities. A mix of fiber optic and copper facilities connect our customers
with the core network.
We also operate 21 data centers across the country. Our data center capabilities include a full line of managed hosting services,
cloud computing and colocation services. Our communications network provides the connectivity and bandwidth necessary to
connect our customers to our data center infrastructure.
Our network service areas as of December 31, 2011 are detailed in the map below:
COMPETITION
We experience intense competition in both our business and consumer markets as described below. For additional information,
see "Regulation" in Item 1 and Item 1A, “Risk Factors”.
Business
The market for business customers is highly competitive. Our primary competitors are other communications providers and
cable television companies.
In substantially all of our business markets, we face competition from other communications carriers. These companies deliver
voice and data services using similar facilities and technology as we do. They offer similar services, from traditional voice to
advanced data and technology services, and compete directly with us for customers of all sizes.
Cable television companies compete with us primarily for small or single-location businesses and new fiber-to-the-tower
contracts. Cable companies have deployed technology to offer Internet services to their customers and offer competing voice
and data services over the Internet connection. In addition, their networks are capable of supporting wireless backhaul services.