Verizon Wireless 2009 Annual Report Download - page 12

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10
A Global Solutions and Consulting Partner
10
Technology has dramatically changed how businesses and governments
work. Today, customers, employees, partners and suppliers around the
world need access to widespread business information systems. This new
business model – which we call the extended enterprise – creates real
opportunities for companies to make better decisions, improve customer
service and get to market faster.
With one of the world’s most connected IP networks, Verizon is a
global IT, security and communications solutions partner to businesses and
governments. Our broad range of strategic solutions, services and expertise
can help companies improve infrastructure and application performance,
secure their data and create a collaborative environment that connects their
employees and other key stakeholders around the globe.
We serve the world’s largest businesses and governments, including
96 percent of the Fortune 1000. We offer the solutions, services and
expertise necessary to solve complex business challenges, and our
experience helps customers succeed in industries such as education,
financial services, energy and utilities, government, healthcare and retail.
We offer everything from do-it-yourself to fully-managed solutions,
while our global sales consultants are experts at delivering integrated
solutions and professional services. We deliver a full range of local and
regional customer services – from account management to solution
implementation to ongoing service and support management.
The quality and reliability of our global network, product portfolio and
customer service have not gone unnoticed. Verizon has been recognized
by leading industry analysts and customer surveys, including J.D. Power
and Associates, which ranked Verizon “Highest Customer Satisfaction With
Large Enterprise Business Phone and Business Data Service Providers.”3
Our goal is to help companies turn their extended enterprises into
unified and adaptive organizations that can respond faster to changing
situations, be more productive and efficient and take advantage of growth
opportunities as they arrive.