McDonalds 2000 Annual Report Download - page 25

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✔Helping others During
Founder’s Week 2000,
McDonald's employees, owner/
operators and suppliers built
on our heritage of giving back
by providing more than 30,000
hours of volunteer work to
nonprofit organizations and
communities across the U.S.
✔Customers count
McDonald’s serves 45 million
customers every day in about
29,000 restaurants worldwide.
✔#1 franchisor Once again,
Entrepreneur magazine ranked
McDonald’s as the number
one franchising organization
in the U.S.
✔Birthday take-off Birthday
parties at a McDonald's in
Budapest, Hungary, are really
taking off. An old airplane
converted into a birthday party
facility is so popular with
children and their families that
parties here must be reserved
three months in advance.
✔Asian corporate leader
McDonald's ranked second
in the Far Eastern Economic
Review’s annual corporate
leadership survey of multi-
nationals doing business in
Asia.
✔Community commitment
McHappy Day activities around
the world raised more than
$1.2 million for Ronald
McDonald House Charities and
other nonprofit organizations
in 2000.
✔One of the world’s best
Global Finance Magazine
named McDonald’s one of the
Best Global Companies in
2000. The criteria used for this
award included the Company’s
profitability, market capitaliza-
tion, product breakthroughs,
success with mergers and
acquisitions, percent of busi-
ness and employees outside
the U.S., and market share.
?
Did you know...
...To take the helm of a McDonald’s restaurant,
managers must complete our renowned training
program which consists of self-study and classroom
work, capped off with a leadership course at one of
seven Hamburger University (H.U.) campuses.
Instructors at H.U.’s campuses in Australia, Brazil,
Germany, Hong Kong, Japan, the U.K.
and the U.S. annually train about
5,000 students in
28 languages.
All meal
occasions
Satisfying more customers’
hunger pangs more often is
key to driving long-term growth.
Our primary
focus is to
capture as
many meal
occasions
as possible
under The
Golden
Arches.
Beyond this,
we’re work-
ing to build
our share of
the eating-
out market by operating several
Other Brands—Aroma
Café, Boston Market,
Chipotle Mexican Grill
and Donatos Pizza.At
year-end 2000, these Other
Brands had more than 1,000
restaurants.
We’re also excited about
our recent investment in U.K.-
based Pret A Manger,a
quick-service food concept
offering sandwiches, snacks
and drinks.
Going
digital
Drawing on our global
restaurant expertise and
logistical knowledge,
McDonald’s and Accel-
KKR created eMac
Digital to help accelerate
the application of Web
technology in restau-
rants. With eMac, we’re
developing integrated
solutions to help restau-
rant managers reduce
costs and increase effi-
ciency, enabling them to
focus more time where
it counts most—with
customers. eMac is
also exploring ways to
enhance supply chain
efficiency through an
investment in eFS, a
collaborative venture
with Cargill, Sysco and
Tyson.
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