Sysco 2007 Annual Report Download - page 8

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customer’s experience tomorrow better than it was
today. It means offering our customers that total
experience of quality, price and ease of purchase that
cannot be matched by any competitor — which we
refer to as operational excellence.
LAYING THE FOUNDATION
To achieve operational excellence, we are coordinating
our efforts companywide, maximizing effi ciencies
and standardizing operational methods — creating
an organization that is the most effi cient at buying,
selling, handling and delivering products. We are
assembling a solid foundation to prepare our company
for the next level of growth — building on the past
successes in our core business while responding
to changes in our external environment and looking
beyond that for the future. Our priorities are focused
on several key areas — the National Supply Chain,
discussed on pages 9-11, and the following:
SOURCING: Leveraging our size and scale to reduce
purchase costs and create a demand-driven
sourcing organization to better serve our customers.
This will make it easier for both customers and
suppliers to interact with SYSCO. Prior to the
sourcing initiative, our operating companies could
purchase non-SYSCO Brand products from suppliers
From initiative to implementation
PLANS AND PROCESSES TO ENSURE FUTURE GROWTH
Our goal is to continue to build on our industry
leadership position. For 30 years SYSCO has been
the undisputed North American leader in foodservice
distribution. Our industry has witnessed changes
in many areas, from taste preferences to dining
concepts, from product developments to packaging
innovations, and transportation effi ciencies to
electronic data movement — changes that have
transformed our industry. SYSCO has set the standards,
and exceeded them. Now we must move to the next
level. To realize our vision, we must continue to
provide new products and innovative services to our
customers, along with fresh ideas to maintain the
vibrancy of our industry and our organization.
AIMING HIGH
As we set the course for our future, we established
aspirational yet attainable goals, analyzed the
opportunities available to us and adopted a portfolio
of growth initiatives. Having formulated our ideas into
strategies, we are now taking our strategic plans from
initiative to implementation.
To reach our goals, we must be the best — at
delivering product in any quantity, from any point
on the globe to any other point on the globe,
as effi ciently as possible. It means making the
page 6 ][ SYSCO Corporation