Sysco 2014 Annual Report Download - page 2

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Expansion
Exploring, assessing and
pursuing new businesses
and markets
America’s changing demographics are
fueling significant growth opportunities
for Sysco. We are strategically enhancing
ourcapabilities to serve fast-growing
ethnic markets by implementing seg-
ment-specific programs that ensure
product assortment, marketing promo-
tion and sales practices tailored to our
customers and communities. This
approach allows us to better differenti-
ate our value proposition to customers.
Delivering on our
commitment means
steadfastly maintaining
our focus on five strategic
pillars: Expansion, People,
Products, Productivity
and Partnerships. We
believe this is the surest
way to meet the needs of
all our valued stakeholders
and achieve our Vision of
becoming our customers’
most valued and trusted
business partner. During
fiscal 2014, this strategic
focus provided the archi-
tecture to effect broad
transformation across
multiple areas ofSysco.
These transformation
initiatives continue to
influence our processes
and capabilities, providing
a strong platform for the
long-term success of
Sysco and our family
ofcustomers, suppliers
and associates.
18.3
%
The Hispanic restaurant segment grew
18.3% between 2000 and 2010. By 2050,
Hispanics willrepresent nearlyone-third
ofthe U.S. population.
Sysco announced an
agreement to purchase
a 50% interest in Mayca
Distribuidores S.A., a
leading foodservice
distributer in Costa Rica
whose operations also
include retail cash-and-
carry, cold storage and
truck leasing.
85% of our associates
participated in the third
annual Sysco Speaks survey
that provides associates an
opportunity to offer ideas
to improve engagement
and business performance.
In fiscal 2014, we initiated a
new frontline supervisor program,
a sales leadership academy, an
executive development program
and enterprise-wide training on
food safety, ethics and compliance.
By listening and
offering strategic
solutions, we build
lasting connections
with our customers.
People
Implementing an
enterprise-wide talent
management process
We have taken important strides
toward finding, developing and
retaining the best people in the
industry – from frontline associates
whoensure that orders are accurate
and delivered on time, to sales associ-
ates who help customers grow their
businesses. With a new HR model
nowfully launched across our U.S.
Broadline companies, we have
enhanced tools tomanage and
trackemployee development.