Siemens 2013 Annual Report Download - page 40

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“We want to treat every patient with
the same degree of care, compassion
and commitment.”
Dr. Namrata Gaur is full of enthusiasm for
her challenging profession, although she
continually faces new challenges. One of
her major concerns is the growing number
of cardiovascular patients: “The incidence of
coronary artery disease is increasing sharply,
and our patients are getting younger all
the time. Not long ago, for example, we
operated on a girl of only 14. One contrib-
uting factor is a genetic predisposition in
the Indian population, another is the chang-
ing lifestyle. In the cities, in particular, there’s
more stress, people are smoking more,
eating less healthy foods and paying less
attention to their health in general.” As a
result, India will have to expand its capacity
for treating cardiovascular disease in the
years ahead. Despite growing prosperity,
there are still huge social disparities in the
country, and relatively few people can af-
ford health insurance. The challenge is to
give people in India access to high- quality
healthcare – regardless of their income
and their status. For Dr. Gaur, Medanta is
on the right track: “We’re providing high-
quality care for our patients at a cost that is
about 20% to 30% lower than at compa-
rable hospitals. What’s more, the disadvan-
taged receive treatment at reduced cost or
even free of change, no matter what their
gender or religion.”
A fulfilling profession that entails
making sacrifices
The fact that not only the wealthy benefit
from her work as a heart surgeon gives
Dr. Gaur the strength she needs to do her
job: “My father was a doctor, and I saw how
his patients respected him for his compas-
sion and commitment. From him, I learned
that nothing is more rewarding than help-
ing people, relieving their pain and en-
hancing their quality of life.” And the very
popular doctor needs a lot of strength.
At Medanta, there are many sick people
waiting for help, and twelve-hour days and
six-day work weeks are the norm in cardiac
surgery.
Nevertheless, in addition to working in the
operating room and intensive care unit,
Dr. Gaur is also committed to training
physicians and nurses: “During training,
I also convey the idea that we need to do
more to promote the health of women
and children in India.” That’s why she’s so
excited about a project being undertaken
jointly by Medanta and Siemens: “In the ru-
ral areas of India, many people are poor, and
the next good hospital is often very far
away. Our doctors travel from village to
village with a mobile clinic equipped with
devices and systems from Siemens, examin-
ing and treating patients free of charge and
educating the rural population about health
issues.” Dr. Namrata Gaur now combines in
her work everything she intended from the
start: medical professionalism, personal
compassion and social responsibility.
WWW.SIEMENS.COM/AR/
REPORT- HEALTHCARE
WWW.SIEMENS.COM/AR/
REPORT- HEALTHCARE-MOVIE
 – A Bodhi tree adorns the hospi-
tal’s foyer. Patients and family mem-
bers of all religions tie red ribbons
to the tree, a Buddhist symbol of wis-
dom and life, and pray for health –
their own and that of their relatives.
1
Dr. Namrata Gaur Cardiac surgeon
Providing high-quality medical technology
Improving healthcare
The statements by Siemens’ customers described herein
are based on results that were achieved in the customer’s
unique setting. Since there is no “typical” hospital and
many variables exist (e.g., hospital size, case mix, level of
IT adoption) there can be no guarantee that other custom-
ers will achieve the same results.