APC 2015 Annual Report Download - page 25

2015 REGISTRATION DOCUMENT SCHNEIDER ELECTRIC 23
OVERVIEW OF THE GROUP’S STRATEGY, MARKETS AND BUSINESSES
1
BUSINESSES, END-MARKETS ANDCUSTOMER CHANNELS
Other large end-users and strategic accounts
Schneider Electric also addresses customers directly in a number of
end-markets, including in particular :
•Automotive, where the Group serves large automotive equipment
manufacturers;
•Cloud & Finance, in which the Group provides comprehensive
solutions for customers including i nternet g iants, as well as in
t elecoms, c o-location, and fi nance sub-segments;
•in Healthcare, the Group serves hospitals, clinics, labs, and life
sciences manufacturing;
•Food & Beverage, in which the Group serves customers in
various types of food processing industries;
•Mining, Minerals & Metals which includes customers in m ining,
c ement, m etals, and other bulk materials;
•Oil & Gas, in which the Group provides integrated solutions
and high performance systems, software and services to o il
c ompanies and EPCs, from p roduction to p rocessing and s upply
c hain;
•in Utilities, the Group serves companies producing, delivering,
and/or selling electricity to customers;
•Water & Waste Water includes customers across the entire water
cycle, from water resources to water distribution, sewerage and
treatment.
Schneider Electric has established a dedicated organization
for global customers, so-called « strategic accounts », with the
purpose of developing privileged relationships with them. To meet
these customer expectations, the Group offers «preferred supplier
contracts» and dedicated customer support to ensure that they
receive services of the highest quality.
This organization is based on short lines of communication and
decision-making, rapid mobilization of Group resources throughout
the world, and dedicated teams in which management is directly
involved.
Schneider Electric serves 89 global customers including Apple,
BHP Billiton, EDF, ExxonMobil, Nestlé and Veolia Environnement.
2.5 Competitive landscape
The main global competitors of Schneider Electric, by technology,
are:
•low-voltage and building automation: ABB, Siemens, Eaton,
Legrand;
•medium voltage distribution & grid automation: ABB,
Siemens;
•discrete and process automation: Siemens, Rockwell
Automation; ABB; Emerson;
•critical power & cooling for IT and non-IT applications:
Emerson, Eaton.
Other regional and emerging market competitors include: Chint,
Weg, Larsen&Toubro and Delta.