APC 2015 Annual Report Download - page 53

2015 REGISTRATION DOCUMENT SCHNEIDER ELECTRIC 51
SUSTAINABLE DEVELOPMENT
2
SUSTAINABLE DEVELOPMENT ATTHEHEART OFOURSTRATEGY
The table below presents the major dialogue channels with stakeholders. It is not exhaustive.
Stakeholder Dialogue Department
Customers • Quarterly customer satisfaction surveys
• Co-innovation programs
• Online publication of environmental information on products
Quality, Customer Satisfaction, R&D,
Sales, Eco-design
Financial
•Quarterly conference calls to present fi nancial and non-fi nancial
information, meetings and plenary meetings
• Regular meetings with individual shareholders
• Quarterly newsletters to shareholders
• Response to non-fi nancial rating questionnaires
• Individual meetings with SRI analysts
• Response to SRI analysts’ questions
Finance, Board’s Secretary, S ustainable
D evelopment
Partners • Purchaser/supplier meetings
• Supplier’s day
• Supplier qualifi cation process
• Awareness raising about the Global Compact and ISO26000
• Participation in the commissions and working groups on sustainable
development of professional groups
Purchasing, Environment, R&D,
Activities, S ustainable D evelopment
Social • Half-yearly employee satisfaction surveys
• Social dialogue with employee representation bodies
• Sustainablility Webradios
Human Resources, S ustainable
D evelopment
Technical • Collaborative approach, creation and participation in competitiveness
cluster initiatives, R&D programs, university chairs and professional
associations
• Active participation in international standardization bodies
• PEP Ecopassport Program
R&D, Activities, Environment
Institutional • Adhesion to and promotion of the Global Compact
• Relationships with public authorities, legislators and the European
Commission, especially in the fi eld of energy effi ciency
Sustainable Development,
Purchasing, Infl uence
Civil society • Participation in working groups and local and international
organizations on challenges within our industry
• Community programs
• Partnerships with local NGOs
According to subject and audience,
Foundation and Access to Energy
program
Engaging employees in sustainable
development: the Sustainability Fellows
community
Schneider Electric believes that all of its employees should be
aware of the major sustainability issues and be ambassadors of
its sustainability commitment. To achieve this goal, a new initiative
was launched in January2013: t he Sustainability Fellows. Relying
on the recently created internal social network « Spice », the
community’s objective is to make all employees aware of what
sustainable development is, what the main challenges linked with
this topic are, inside and outside the Company, and what Schneider
Electric’s commitment in this fi eld is. The ultimate goal is to make
sure that employees can use the sustainability efforts to make a
positive impression in their interactions with various stakeholders,
share their views to improve the company’s policies and actions,
and also be aware of the different ways through which they can get
involved in sustainable development. The community is moderated
by a central team within the corporate Sustainable Development
Department and relayed by local employees in their entity and/or
country. From simple posts of polls on the Spice platform to ask
employees for their input on company’s policies or achievements,
to quarterly Webradio broadcasts focusing on sustainable
development performance and related topics, the Sustainability
Fellows grew from a few hundred people in early 2013 to 6,000 at
the end of 2015.
The implementation of this community demonstrated that
employees are willing to attend events or give some of their time to
this subject. The fi rst measurement also showed that the Employee
Engagement Index is 5 points higher for Sustainability Fellows
than the Company average, and their recommendation score is
10points higher (2013 data).