Sysco 2010 Annual Report Download - page 10

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8 Sysco Corporation
Similarly, Sysco’s Management made the same kinds of value-conscious decisions
on how we would allocate our investment capital during fiscal 2010. In pursuing
our mission, we continually focus on the core of our business:
• enriching our customers’ experience by delivering great products with
timeliness and accuracy and supporting their success through our business
review process and other services;
• continuing to improve operational efficiency and lower our cost structure
by further refining our distribution systems to reduce miles driven and
energy used;
• strengthening our supply chain network by working with our supplier
partners in new ways to profitably grow sales; and
• providing support to our associates who, in turn, provide great service for
ourcustomers.
In addition, we continue to move forward on our business transformation initiative
that will position us even more strongly for the future by streamlining our pro-
cesses, reducing costs and improving data availability. This transformation will
be supported by an enterprise resource planning system that we are ready to begin
piloting in fiscal 2011, but the process goes much deeper than just our systems.
The business case for the initiative is compelling. We have identified opportunities
to reduce cost in many areas – in some immediately – by establishing a shared
business services function that moves many of our administrative services,
currently scattered across our operating companies, into a single center.
The transformational opportunity is truly exciting. By combining a robust
data-driven system with our already strong focus on customer service, we will
provide our sales force and customers with more effective tools and capabilities
that will enhance their productivity, and position Sysco to gain additional market
share in our very fragmented industry. And by streamlining our processes and
improving our access to data, we will create new opportunities to expand the
coreof our business.
“The business transformation we are
undergoing will enhance our organiza-
tional eectiveness in many ways, most
importantly by supporting our eorts to
become Sysco’s customers’ most valued
and trusted business partner.”
Manny Fernandez
Chairman of the Board
Return on
Invested Capital
19 percent
Sysco delivered another year of strong
returns on invested capital.