Sysco 2010 Annual Report Download - page 14

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B E H I N D E V E R Y S Y S C O C U S T O M E R . . . Sysco’s suppliers are an integral part of our success, and we value that partner-
ship to the highest degree. We work to build the strength of our suppliers in
many ways, including coaching growers on sustainable practices and helping
to connect small and local farms with chef-driven restaurants. In addition, we
often go to our suppliers with product recommendations based on the restaurant
trends we are seeing – one more way that we provide a valuable link from one
end of the food industry to the other.
Because of the value we place on supplier relationships, we are building our capa-
bilities to become an even more effective partner, bringing some of the category
management strategies used in consumer marketing to the foodservice business.
Our connection with our suppliers happens not just at the point of purchase, but
atmany touch points across the spectrum of our business, from supply chain to
quality assurance to sales planning and marketing. We are currently assessing
how we can be more integrated with our largest suppliers at each of those multiple
touch points.
Strong supplier
relationships
benefit our
customers
In business since 1979, Stone Ground Bakery is a
family-owned foodservice-only bakery in Salt Lake
City, where president Tammy Hines still uses some
of her grandfather’s recipes. Sysco’s product ideas,
such as mini hot dog buns, have helped Stone
Ground Bakery continue to grow.
Across the country,
Sysco works closely
with growers to ensure
that ready-to-eat and
processed vegetables
are grown in safe
andenvironmentally
responsible ways.
Artisanal cheese maker
Hilary’s Cheese in Victo-
ria, British Columbia,
makes small batches
offine cheeses. Sysco
extends Hilary’s market
reach to more customers
than they would be able
to access on their own,
and helps reduce costs
by providing them a
single point of delivery.
Bueno Foods in Albuquerque has been supplying
Sysco with authentic tortillas, family recipe pre-
pared foods and world famous roasted New Mexico
green chiles for three decades. Eric Ruvulcaba,
quality assurance manager, makes sure fresh chiles
meet Sysco’s specifications.
12 Sysco Corporation