APC 2003 Annual Report Download - page 54

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Business partners
Suppliers
We have redefined our supplier quality strategy to
address sustainable development issues and
enhance our commitment to our host communities.
A quality and responsibility charter was drawn up
and published. In addition, we amended our terms of
purchase (article 20) to include compliance with the
OECD’s Guidelines for Multinational Enterprises and
the International Labor Organization’s regulations.
This article applies to all purchases worldwide.
During Sustainable Development Week, we signed
an environmental and social charter based on the
Global Compact’s principles with our main manufac-
turing suppliers, including Amtek, DMS, Ferraz,
Gindre, Kuvag, Menzolit, Metalor, Nief Plastic
Holding, Ruget and Semikron.
Customers
We organized a convention with our large retailing
accounts (Auchan, Carrefour, McDonald’s and
SDMO) to focus our relationship on sustainable
development.
Business Review
52
52.5 %60 %
100 %
Performance
NEW2004 objective:
Introduce a variable salary component
linked to local and Company-wide results
for 100% of employees
(in %)
17.8 %
2001 2002 20032004
target
Social dialogue
Schneider Electric has always been committed to
fostering meaningful dialogue with employee repre-
sentatives. For this reason, a European central works
committee was created in 1998. Comprising 31 rep-
resentatives from 19 countries in Europe, the com-
mittee goes beyond the scope of the European
Union. In addition to quarterly meetings, the
Company regularly informs the committee’s officers
about its business and labor situation.
Pay equity
In 2003, 60% of our employees had a variable salary
component linked to local and Company-wide profits,
regardless of their country of employment.
In addition, a worldwide Employee Stock Purchase
Plan was offered during the year. The number of par-
ticipating employees and countries was higher than
for the previous plan (60 countries in 2003 versus 40
in 1999).
Health and safety
A study that lasted around six months was conduct-
ed in all the units to get an overall view of social cov-
erage practices. The results revealed a coverage rate
of 97%. Targeted measures were deployed in the
subsidiaries and Country Organizations to raise the
rate to 100% at the end of 2003.
Frequency rate Seriousness rate
Work accidents
7.33
20.09
3.06 0.02
0.11
0.26
● Engineers and managers
● Non-executive staff and technicians
● Line employees
Professional satisfaction surveys
To enhance motivation, we have initiated measures
to ensure that all employees have the opportunity to
express their professional satisfaction through a sur-
vey conducted at least once every two years.
43.7 %
75 %
100 %
Performance
NEW2004 objective:
Conduct professional satisfaction surveys
among 100% of employees every two years
(in %)
33 %
2001 2002 20032004
target