GE 2010 Annual Report Download - page 14

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12 GE 2010 ANNUAL REPORT
GROW
Services and
Software
IT STARTS WITH SERVICE DELIVERY
AND CUSTOMER PRODUCTIVITY
Serving more than 20 industries—including energy, water, oil & gas,
transportation, food & beverage and manufacturing—GE service
and software capabilities improve real-time decision making,
enable more efficient operations, drive innovation and ensure quality
and regulatory compliance for customers around the world.
They also help our customers make more money. GE’s unique domain
expertise, expansive installed base and world-class operational
acumen enable our customers to turn data into actionable
intelligence for mission-critical needs. On any given day, GE services
are helping advance healthcare, expand commerce, power
transportation, innovate industry and improve quality of life.
Services represent about 70% of GE’s Infrastructure earnings and are
slated to grow significantly in the coming years. Helping customers
improve operations, cut costs and maximize profitability is an integral
part of the GE business model.