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VER I ZON C OMMUN I CATION S INC. 2006 ANNUA L REP O RT
Where we’re headed.
Goingforward,we’refocusedonusing the uniqueVerizonmodelto change our
growthproleanddrivevalueforcustomersandshareowners.
We continue to restructure our assets to focus on broadband, wireless and
entertainment. We have announced our plan to divest or spin off our invest-
ments in Puerto Rico and Venezuela, as well as access lines in Maine, Vermont
and New Hampshire. These transactions will generate cash and strengthen our
strategicfocus.
Weexpecttoinvestbetween$17.5billionand$17.9billionin2007toincrease
the coverage, reliability and speed of our wireless, broadband and global IP net-
works. Our center of gravity will continue to shift to growth products and new
markets. As one of the few companies that can address customer needs across
allenvironmentsandallnetworks–whattechnologistscallthecustomer’sentire
“ecosystem”–weareinagreatpositiontouseourcapabilitiestosolvecustomer
problemsanddeliverthetotaldigitalexperiencetheyarecomingtoexpect.
Thisisanareaofrealopportunityforus.Verizon’sproductsandservicesget
excellentgradesfromcustomersandindustryanalysts,butweknowwecanand
shouldbebetter,particularlyinintegratingthecustomer’sexperienceacrossdif-
ferentmedia,networksanddevices.
Wearecommittedtousingourcapabilitiestodeliversuperiorcustomerexpe-
riences.Weareintroducingbundledservicesthatgivecustomerstheconvenience
ofasinglesourceandsinglebillforall theirVerizonservices.Wehavethe“rst-
mover”advantageinintroducingservicesthatmarrycontentandcommunications
anddeliverthemtoanyscreenthecustomerwants–videooverwireless,Internet
ontelevisionscreens,whole-housenetworkingandmore.Wewillcontinuetoadd
totheverticalcapabilitiesofournetworks,makingthemfaster,morereliableand
more interactive. Bycapitalizing onthebreadthofour company, wecandeliver
integrated solutions and create the kind of compelling, differentiated customer
experiences that build loyalty and competitive advantage. And we are working
withawidevarietyofpartnerstodelivertheircontentacrossourthreebroadband
networks,withthehighestpossiblequality,safetyandsecurity.
Weareusingourscaleandstructuretodriveprotsaswellasrevenues.We
haveshowninVerizonWirelessthatabusinessmodelbasedonsuperiornetworks,
customerloyaltyandefciencyleadstoyearafteryearofmarginleadership.That’s
ourobjectiveforVerizon,acrossallouroperations.Toassistinthateffort,wecre-