Verizon Wireless 2011 Annual Report Download - page 8

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By putting our technology to work in solving
the big challenges of business and society,
Verizon becomes the disruptor in markets
that will drive growth in the future. As we
bring these new solutions to the marketplace,
we will drive shareowner value by diversifying
our revenues, leveraging our existing capital
investment and broadening our global reach.
Most of all, we will deepen our connection
to our customers and stakeholders, proving
ourselves an even more valuable partner in
creating thriving, sustainable communities.
A Truer Connection
I want to thank our employees, who continue
to show their dedication to customers and —
with their work to restore service after floods,
hurricanes and fires — proved once again
that, when it comes to responding to a crisis,
nobody is better than Verizon. Being a good
corporate citizen is at the heart of the Verizon
Credo, and our employees’ service to our
communities — more than 674,000 volunteer
hours dedicated in 2011 — is the best
evidence of our commitment to making the
world a better place than it was yesterday.
That’s why Verizon earned the No. 1 ranking in
our industry in Fortune magazine’s 2012 list of
the World’s Most Admired Companies.
I am also grateful to our Board of Directors for
another year of strategic guidance and for
their support in helping us make a smooth
leadership transition in 2011.
Additionally, all shareowners owe a deep
debt of gratitude to Ivan Seidenberg, who
retired in 2011 as Verizon’s chairman and
chief executive officer after an extraordinary
career. (See article on page 7.) His strategic
vision defined Verizon as one of the world’s
great technology companies, and his personal
integrity and pragmatic idealism inspired
generations of Verizon leaders. I am proud to
count myself among them.
As I look ahead to my first full year as Verizon’s
chief executive officer, I am confident in
the foundation our company has built for
success in this dynamic industry: namely,
the best assets in the business and a culture
based on strong values and a belief in the
positive impact we can have on the world.
Now, our focus will be to use all of these
fantastic tools to deliver integrated solutions
for customers and drive shareowner value.
By leveraging all our capabilities, we’ll
become more global, more innovative and
more integrated. And by constantly seeking
to create a truer connection between
our business interests and those of our
customers and communities, we believe we
can become an even bigger force for good
in the world — and, in doing so, extend
our legacy of growth and shareowner
value creation for many years to come.
Lowell McAdam
Chairman and Chief Executive Officer
Verizon Communications
6