Siemens 2010 Annual Report Download - page 137

113 Report on post-balance sheet date events
114 Report on expected developments and associated
material opportunities and risks
128 Information required pursuant to § () and
§ () HGB and explanatory report
133 Information required pursuant to § () and
§ () no.  HGB and explanatory report
135 Compensation and declaration pursuant to §a HGB
135 Additional information for supplemental
financial measures
138 Siemens AG (Discussion on basis of HGB)
147 Consolidated Financial Statements
261 Additional information

ments in energy and water efficiency, reduce the intensity of
our carbon dioxide emissions by % and improve our environ-
mental performance with respect to waste by %, all by the
end of fiscal . All manufacturing locations required to de-
ploy an environmental management system are included in
these targets.
We have already accomplished major improvements towards
the achievement of all of our environmental performance tar-
gets. In fiscal , our power efficiency rose % from the
baseline in fiscal , compared to an improvement of % in
fiscal . With respect to primary energy and district heat,
we had already achieved an overall efficiency gain in fiscal
 of % compared to the baseline, up from % in fiscal
. Our greenhouse gas emissions totaled . million tons
of carbon dioxide equivalents in fiscal , compared to .
million tons in fiscal . The efficiency of our carbon dioxide
emissions improved % in fiscal  compared to the base-
line, up from a % improvement a year earlier. In fiscal ,
our environmental performance regarding water consumption
had already improved % compared to our base year, up from
% in fiscal . With respect to waste, our environmental
performance in fiscal  improved % compared to the
baseline, and was up from a % improvement a year earlier.
Our environmental performance for fiscal  is computed
after the close of our financial year. The achievement of our
environmental performance targets will to some degree de-
pend on macroeconomic conditions and the global business
environment after the recession, as our environmental perfor-
mance is measured relative to revenue development.
Compliance
Key performance indicators
Year ended September ,
 
Cumulative  number of participants
in web-based trainings (in thousands) 228 140
Cumulative  number of participants
in in-person trainings (in thousands) 104 79
Inquiries submitted to the
“Ask us” help desk 3,077 3,992
Incidents reported to the
“Tell us” help desk and the ombudsman 582 565
therein substantiated 502 439
1 Since December 2007.
2 Initial suspicion that requires further internal investigations in order to determine whether
a violation occurred.
Our Compliance Program aims to ensure that our worldwide
business practices are in full compliance with applicable laws
and our own internal rules. To serve this purpose, our Compli-
ance Program includes three pillars: prevent, detect, and re-
spond. We are continuously working on further integrating
compliance into our business activities, and on strengthening
our efforts in combating corruption, together with other mar-
ket participants and governmental organizations (collective
action).
Our Business Conduct Guidelines provide the ethical and legal
framework within which we conduct our business activities.
We have developed a specific web-based training after the revi-
sion of our Business Conduct Guidelines, and have launched
this training in  language versions across Siemens. The ex-
tension of our training courses regarding antitrust regulations
was another focus area of our training activities in the current
fiscal year.
The compliance help desk “Ask us” encourages our employees
to ask their compliance-related questions. All employees can
also pose questions directly to the compliance officer respon-
sible for their unit. We believe that the decline in inquiries
submitted to the “Ask us” help desk to , in fiscal ,
compared to , a year earlier is also due to the already
achieved robust stability of our Compliance Program, as well as
to the advancing build-up of competencies in our individual
company units.
To measure the effectiveness of our prevention training activi-
ties regarding compliance, we conduct regular employee sur-
veys. In fiscal , we have extended the scope of our em-
ployee survey from a representative sample to a worldwide
survey among the majority of Siemens’ employees. We
achieved this by integrating it into the above-mentioned
Siemens Global Engagement and Compliance Survey . As
in prior years, the compliance-related results of this survey
also form an element of the incentive system for our senior
management.
The compliance help desk “Tell us” and the ombudsman are
two secured reporting channels that can be used by our em-
ployees and external stakeholders to report violations of exter-
nal and internal rules. These reports are passed on to our
compliance organization. In the current fiscal year, the number
of incidents reported to the “Tell us” help desk and the om-
budsman was , compared to  reported incidents a year