APC 2014 Annual Report Download - page 51

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SUSTAINABLE DEVELOPMENT
SUSTAINABLE DEVELOPMENT AT THE HEART OF OUR STRATEGY
The table below presents the major dialogue channels with stakeholders. It is not exhaustive.
Stakeholder Dialogue Department
Customers Quarterly customer satisfaction surveys
Quality, Customer Satisfaction,
R&D, Sales, Eco-design
Co-innovation programs
Online publication of environmental information on products
Financial Quarterly conference calls to present financial and non-financial
Finance, Board’s Secretary,
information, meetings and plenary meetings Sustainable Development
Regular meetings with individual shareholders
Quarterly newsletters to shareholders
Response to non-financial rating questionnaires
Individual meetings with SRI analysts
Response to SRI analysts’ questions
2
Partners Purchaser/supplier meetings
Purchasing, Environment, R&D,
Activities, Sustainable Development
Supplier’s day
Supplier qualification process
Awareness raising about the Global Compact and ISO26000
Participation in the commissions and working groups on sustainable
development of professional groups
Social Half-yearly employee satisfaction surveys
Human Resources, Sustainable
Development
Social dialogue with employee representation bodies
Sustainablility Webradios
Technical Collaborative approach, creation and participation in competitiveness
R&D, Activities, Environment
cluster initiatives, R&D programs, university chairs and professional
associations
Active participation in international standardization bodies
PEP Ecopassport Program
Institutional Adhesion to and promotion of the Global Compact
Sustainable Development,
Purchasing, Influence
Relationships with public authorities, legislators and the European
Commission, especially in the field of energy efficiency
Civil society Participation in working groups and local and international
According to subject and audience,
organizations on challenges within our industry Foundation and Access to Energy
Community programs
program
Partnerships with local NGOs
Engaging employees in sustainable
and actions, and also be aware of the different ways through
which they can get involved in sustainable development. The
development: the Sustainability Fellows
community is moderated by a central team within the corporate
community
Sustainable Development Department and relayed by local
employees in their entity and/or country. From simple posts of
Schneider Electric reckons that all of its employees should be
polls on the Spice platform to ask employees for their input on
aware of the major sustainability issues and be ambassadors of its
company’s policies or achievements, to quarterly Wabradio
sustainability commitment. To achieve this goal, a new initiative
broadcasts focusing on sustainable development performance
was launched in January2013: The Sustainability Fellows. Relying
and related topics, the Sustainability Fellows grew from a few
on the recently created internal social network «Spice», the
hundred people in early 2013 to 6,500 at the end of 2014.
community’s objective is to make all employees aware of what
sustainable development is, what the main challenges linked with The implementation of this community demonstrated that
this topic are, inside and outside the Company, and what employees are willing to attend events or give some of their time.
Schneider Electric’s commitment in this field is. The ultimate goal The first measurement also showed that the Employee
is to make sure that employees can use the sustainability efforts Engagement Index is 5points higher for Sustainability Fellows
to make a positive impression in their interactions with various than the Company average, and their recommendation score is
stakeholders, share their views to improve the company’s policies 10points higher (2013 data).
49
2014 REGISTRATION DOCUMENT SCHNEIDER ELECTRIC