Humana 2012 Annual Report Download - page 135

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Humana Inc.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
Retail
Employer
Group
Health and
Well-Being
Services
Other
Businesses
Eliminations/
Corporate Consolidated
(in millions)
2010
Revenues—external customers
Premiums:
Medicare Advantage .......... $16,265 $3,021 $ 0 $ 0 $ 0 $19,286
Medicare stand-alone PDP ...... 1,959 5 0 355 0 2,319
Total Medicare ........... 18,224 3,026 0 355 0 21,605
Fully-insured ................ 746 5,169 0 0 0 5,915
Specialty .................... 82 885 0 0 0 967
Military services ............. 0 0 0 3,462 0 3,462
Medicaid and other ........... 0 0 0 763 0 763
Total premiums .......... 19,052 9,080 0 4,580 0 32,712
Services revenue:
Provider .................... 0 0 34 0 0 34
ASO and other ............... 11 395 0 115 0 521
Pharmacy ................... 0 0 0 0 0 0
Total services revenue ..... 11 395 34 115 0 555
Total revenues—external customers ...... 19,063 9,475 34 4,695 0 33,267
Intersegment revenues
Services ........................ 0 12 7,494 0 (7,506) 0
Products ........................ 0 0 1,292 0 (1,292) 0
Total intersegment revenues ............ 0 12 8,786 0 (8,798) 0
Investment income .................... 80 42 0 43 164 329
Total revenues ................... 19,143 9,529 8,820 4,738 (8,634) 33,596
Operating expenses:
Benefits ........................ 15,624 7,486 0 4,253 (246) 27,117
Operating costs .................. 2,113 1,662 8,575 475 (8,445) 4,380
Depreciation and amortization ....... 117 93 26 12 (3) 245
Total operating expenses ....... 17,854 9,241 8,601 4,740 (8,694) 31,742
Income (loss) from operations ........... 1,289 288 219 (2) 60 1,854
Interest expense ...................... 0 0 0 0 105 105
Income (loss) before income taxes ....... $ 1,289 $ 288 $ 219 $ (2) $ (45) $ 1,749
Retail segment operating costs for 2010 include $147 million for the write-down of deferred acquisition
costs associated with our individual commercial medical policies as discussed more fully in Note 17.
Benefits expense for Other Businesses for 2010 includes $139 million for reserve strengthening associated
with our closed block of long-term care policies as discussed more fully in Note 17.
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