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TOYOTA ANNUAL REPORT 2010 26
(1)Basic Policy for Elimination of Antisocial Forces
Based upon the Guiding Principles at Toyota” and the Toyota Code of Conduct,” Toyotas
basic policy is to have no relationship with antisocial forces. Toyota will take resolute action
as an organization against any undue claims and actions by antisocial forces or groups, and
has drawn the attention of such policy to its employees by means such as clearly stipulating
it in theToyota Code of Conduct.”
(2)Preparation towards Elimination of Antisocial Forces
 1)Establishment of Divisions Overseeing Measures Against Antisocial Forces and Posts in
      Charge of Preventing Undue Claims
Toyota established divisions that oversee measures against antisocial forces (Divisions
Overseeing Measures Against Antisocial Forces”) in its major o󰮐ces as well as assigned persons
in charge of preventing undue claims. Toyota also established a system whereby undue claims,
organized violence and criminal activities conducted by antisocial forces are immediately
reported to and consulted with Divisions Overseeing Measures Against Antisocial Forces.
 2)Liaising with Specialist Organizations
Toyota has been strengthening its liaison with specialist organizations by joining liaison
committees organized by specialists such as the police. It has also been receiving guidance
on measures to be taken against antisocial forces from such committees.
 3)Collecting and Managing Information concerning Antisocial Forces
By liaising with experts and the police, Divisions Overseeing Measures Against Antisocial
Forces share up-to-date information on antisocial forces and utilize such information to
call Toyotas employees attention to antisocial forces.
 4)Preparation of Manuals
Toyota compiles cases concerning measures against antisocial forces and distributes them
to each department within Toyota.
 5)Training Activities
Toyota promotes training activities to prevent damages caused by antisocial forces by
sharing information on antisocial forces within the Company as well as holding lectures at
Toyota and its Group companies.
Regarding significant differences in corporate governance practices between Toyota and U.S.
companies listed on the New York Stock Exchange, please refer to the annual report on Form
20-F filed with the United States Securities and Exchange Commission. Form 20-F can be viewed
at the Companys web site (http://www.toyota.co.jp/en/ir/library/sec/index.html).
Toyotas Basic Policy and Preparation towards the Elimination of Antisocial Forces
executive authority over each division to the Managing Officers so that flexible and
timely decision making can be achieved.
 Toyota from time to time will make opportunities to listen to the opinions of various stakeholders,
including external experts, and reect those opinions in Toyota’s management and corporate activities.
(5)System to ensure that employees conduct business in compliance with relevant laws and
   regulations and the Articles of Incorporation
 Toyota will clarify the responsibilities of each organization unit and maintain a basis to
ensure continuous improvements in the system.
 Toyota will continuously review the legal compliance and risk management framework to
ensure e󰮏ectiveness. For this purpose, each organization unit shall conrm the e󰮏ectiveness by
conducting self-checks among others, and report the result to the CSR Committee.
 Toyota will promptly obtain information regarding legal compliance and corporate ethics and
respond to problems and questions related to compliance through its corporate ethics inquiry
o󰮐ce and other channels.
(6)System to ensure the appropriateness of business operations of the corporation and the business
   group consisting of the parent company and subsidiaries
 Toyota will expand the Guiding Principles at Toyotaand the Toyota Code of Conduct to
its subsidiaries as TMCs common charter of conduct, and develop and maintain a sound
environment of internal controls for TMC. Toyota will also promote the Guiding Principles at
Toyota” and the “Toyota Code of Conduct” through personal exchange.
 2)Toyota will manage its subsidiaries in a comprehensive manner by clarifying the roles of the
division responsible for the subsidiaries’ financing and management and the roles of the
division responsible for the subsidiaries business activities. Those divisions will confirm the
appropriateness and legality of the operations of the subsidiaries by exchanging information
with those subsidiaries, periodically and as needed.
(7)System concerning employees who assist the Corporate Auditors when required
Toyota will establish a Corporate Auditors Department and assign a number of full-time staff
to support this function.
(8)Independence of the employees described in the preceding item
Any changes in personnel in the Corporate Auditors Department will require prior consent of the Board
of Corporate Auditors or a full-time Corporate Auditor selected by the Board of Corporate Auditors.
(9) System for Directors and employees to report to Corporate Auditors, and other relative systems
 1)Directors, from time to time, will properly report to the Corporate Auditors any major business
operations through the divisions in charge. If any fact that may cause signicant damage to the
Company is discovered, they will report the matter to the Corporate Auditors immediately.
 2)Directors, Managing Officers, and employees will report to the Corporate Auditors on
the business upon requests by the Corporate Auditors, periodically and as needed.
(10)Other systems to ensure that the Corporate Auditors conducted audits effectively
Toyota will ensure that the Corporate Auditors attend major Board meetings, inspect
important Company documents, and make opportunities to exchange information
between the Corporate Auditors and Accounting Auditor periodically and as needed, as
well as appoint external experts.
Corporate Governance
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Risk Factors Other Management and Corporate Data
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