Sysco 2012 Annual Report Download - page 8

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6
Good things
   fi .
The desire for continuous improvement is
deeply ingrained in Sysco’s culture.
Many of the productivity initiatives driving
change across the company incorporate
technology that provides our talented,
loyal workforce with the most advanced
tools available.
As we continue to transform our business,
we are installing a new tech nology platform
that will help standardize processes, stream-
line operations and obtain enhanced insight
into our business from end-to-end. We’re
developing new, more efcient ways of
operating, providing user-friendly interfaces
with our customers and achieving better
collaboration and integration with suppliers.
The new platform helps Sysco aggregate
and analyze data as quickly as the market
changes, then apply that knowledge to
grow sales.
Sysco360 is another tool that will be
implemented across our U.S. Broadline
operations by the end of calendar year
2012. This new technology will organize
the sales activities of the company’s large
workforce of dedicated marketing asso-
ciates (MAs), the frontline professionals
who meet and exceed customers’ needs
every day. Designed to improve customer
retention and attract new customers,
thesystem gives MAs a 360-degree
viewof account histories along with
tools for developing new business and
improving time management and resource
allocation. It also provides sales manage-
ment with real-time insight into new
business, penetration growth and MA
engagement and productivity.
Continuouslyimproveproductivityinallareas
of our business