Humana 2011 Annual Report Download - page 19
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Our Health and Well-Being Services Segment Products
This segment is comprised of stand-alone businesses that promote health and well-being. These services are
sold primarily to other Humana businesses, as well as external health plan members and other employers or
individuals and are described in the discussion that follows. Our intersegment revenue is described in Note 16 to
the consolidated financial statements included in Item 8. – Financial Statements and Supplementary Data. The
following table presents our services revenue for the Health and Well-Being Services segment by line of business
for the year ended December 31, 2011:
Health and Well-
Being Services Segment
Premiums and
Services Revenue
Percent of
Consolidated
Premiums and
Services Revenue
(dollars in millions)
Intersegment revenue:
Pharmacy solutions ..................... $ 9,886 n/a
Primary care services ................... 185 n/a
Integrated wellness services .............. 175 n/a
Home care services ..................... 84 n/a
Total intersegment revenue ........... $10,330
External services revenue:
Primary care services ................... $ 880 2.5%
Integrated wellness services .............. 12 0.0%
Pharmacy solutions ..................... 11 0.0%
Total external services revenue ........ $ 903 2.5%
n/a – not applicable
Pharmacy solutions
Humana Pharmacy Solutions®, or HPS, manages traditional prescription drug coverage for both individuals
and employer groups in addition to providing a broad array of pharmacy solutions. HPS also operates
prescription mail order services for brand and generic drugs, specialty drugs and diabetic supplies through
RightSourceRx®, as well as research services.
Primary care services
Our subsidiary, Concentra Inc.®, acquired in December 2010, delivers occupational medicine, urgent care,
physical therapy, and wellness services to employees and the general public through its operation of medical
centers and worksite medical facilities.
In addition to Concentra, our primary care services also include our CAC Medical Centers, or CAC, in
South Florida. CAC operates full-service, multi-specialty medical centers staffed by primary care physicians and
medical specialists practicing cardiology, endocrinology, geriatric medicine, internal medicine, ophthalmology,
neurology, and podiatry.
Integrated wellness services
Corphealth, Inc. (d/b/a LifeSynch®), a Humana subsidiary, offers disease management services through an
innovative suite of integrated products, integrating behavioral health services with wellness programs, and employee
assistance programs and work-life services. LifeSynch’s integrated wellness services include Hummingbird
Coaching®, a wellness coaching company that offers a comprehensive turn-key coaching program, an enhancement to
a medically based coaching protocol and a platform that makes coaching programs more efficient.
9