Humana 2010 Annual Report Download - page 26
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Please find page 26 of the 2010 Humana annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.-
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general liability risks may include, for example, medical malpractice claims and disputes with members
regarding benefit coverage. We retain certain of these risks through our wholly-owned, captive insurance
subsidiary. We reduce exposure to these risks by insuring levels of coverage for losses in excess of our retained
limits with a number of third-party insurance companies. We remain liable in the event these insurance
companies are unable to pay their portion of the losses.
Centralized Management Services
We provide centralized management services to each of our health plans and both of our business segments
from our headquarters and service centers. These services include management information systems, product
development and administration, finance, human resources, accounting, law, public relations, marketing,
insurance, purchasing, risk management, internal audit, actuarial, underwriting, claims processing, and customer
service.
Employees
As of December 31, 2010, we had approximately 35,200 employees, including approximately 1,900 medical
professionals working at the Concentra medical centers and 34 employees covered by collective bargaining
agreements. We believe we have good relations with our employees and have not experienced any work
stoppages.
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