Humana 2010 Annual Report Download - page 74

Benefit Expense Recognition
Benefit expenses are recognized in the period in which services are provided and include an estimate of the
cost of services which have been incurred but not yet reported, or IBNR. IBNR represents a substantial portion of
our benefits payable as follows:
December 31,
2010
Percentage
of Total
December 31,
2009
Percentage
of Total
(dollars in thousands)
IBNR .......................................... $2,051,227 59.1% $1,902,700 59.0%
Reported claims in process ......................... 136,803 3.9% 357,718 11.1%
Other benefits payable ............................. 1,026,096 29.6% 682,961 21.2%
Benefits payable, excluding military services ....... 3,214,126 92.6% 2,943,379 91.3%
Military services benefits payable .................... 255,180 7.4% 279,195 8.7%
Total benefits payable ......................... $3,469,306 100.0% $3,222,574 100.0%
Military services benefits payable primarily consists of our estimate of incurred healthcare services provided
to beneficiaries which are in turn reimbursed by the federal government as more fully described in Note 2 to the
consolidated financial statements included in Item 8.—Financial Statements and Supplementary Data. This
amount is generally offset by a corresponding receivable due from the federal government, as more fully-
described beginning on page 56.
Estimating IBNR is complex and involves a significant amount of judgment. Changes in this estimate can
materially affect, either favorably or unfavorably, our results of operations and overall financial position.
Accordingly, it represents a critical accounting estimate. Most benefit claims are paid within a few months of the
member receiving service from a physician or other health care provider. As a result, these liabilities generally
are described as having a “short-tail”. As such, we expect that substantially all of the December 31, 2010
estimate of benefits payable will be known and paid during 2011.
Our reserving practice is to consistently recognize the actuarial best point estimate within a level of
confidence required by actuarial standards. Actuarial standards of practice generally require a level of confidence
such that the liabilities established for IBNR have a greater probability of being adequate versus being
insufficient, or such that the liabilities established for IBNR are sufficient to cover obligations under an
assumption of moderately adverse conditions. Adverse conditions are situations in which the actual claims are
expected to be higher than the otherwise estimated value of such claims at the time of the estimate. Therefore, in
many situations, the claim amounts ultimately settled will be less than the estimate that satisfies the actuarial
standards of practice.
We develop our estimate for IBNR using actuarial methodologies and assumptions, primarily based upon
historical claim experience. Depending on the period for which incurred claims are estimated, we apply a
different method in determining our estimate. For periods prior to the most recent three months, the key
assumption used in estimating our IBNR is that the completion factor pattern remains consistent over a rolling
12-month period after adjusting for known changes in claim inventory levels and known changes in claim
payment processes. Completion factors result from the calculation of the percentage of claims incurred during a
given period that have historically been adjudicated as of the reporting period. For the most recent three months,
the incurred claims are estimated primarily from a trend analysis based upon per member per month claims
trends developed from our historical experience in the preceding months, adjusted for known changes in
estimates of recent hospital and drug utilization data, provider contracting changes, changes in benefit levels,
changes in member cost sharing, changes in medical management processes, product mix, and weekday
seasonality.
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