Humana 2013 Annual Report Download - page 3

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2013 Annual Report 3
Dear Fellow
Stockholders,
Our industry faces challenges on many fronts –
regulatory complexity, funding deficiencies,
and implementation of health care reform –
to name but a few. Our customers also face
similar challenges as they navigate the health
care system. Meanwhile, the system wastes 30
cents of every dollar – up to $750 billion a year,
according to a 2012 report from the Institute of
Medicine. And we’re all struggling to deal with the
problem of rapidly rising health care costs.
Humana’s long-term strategy is designed to
address each of these challenges from the
perspective of the millions of people across the
nation with whom the company has relationships,
leading to better health for the people we serve.
We are committed to helping Humana customers
have positive experiences with the health care
system and improved health outcomes, while
strengthening the system for people across the
U.S. As Humana works to inspire health among
our customers, we believe we have an obligation
to make achievement and maintenance of good
health easier for everyone.
Kurt Hilzinger,
Chairman of the Board,
and Bruce Broussard,
President and Chief
Executive Officer
Inspire
health
Thrive
together
Pioneer
simplicity
Rethink
routine
Cultivate
uniqueness
Our Values
As Humana’s 52,000
associates work to
help people achieve
lifelong well-being,
our values guide us
in everything we do.