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6 2013 Annual Report
As Humana has integrated these
and related assets into our national
operations over the past few years,
we’ve significantly enhanced
our ability to leverage predictive
modeling capabilities that enable us
to anticipate – rather than only
react to – our members’ health
needs. Whats the result of all
of this? Measurable progress on
multiple fronts.
For instance, a 2012 American
Journal of Managed Care
study found that the hospital
readmission rate for people in
Medicare Advantage was 13 to
20 percent lower than for people
enrolled in traditional Medicare.
Humana is similarly driving lower
rates of hospital readmissions.
Among Humana associates who
participate in the HumanaVitality
wellness and rewards program,
over a two-year period engaged
associates had health claims
costs nearly 15 percent lower
than unengaged associates.
Also, engaged associates had
17 percent fewer work absences
than unengaged associates.
Customers of Humana’s mail-
order pharmacy, RightSource®,
have lower out-of-pocket costs
and higher prescription-drug
adherence than customers of
retail pharmacies.
6 2013 Annual Report
Vitality HealthyFoodTM, a feature of the HumanaVitality
wellness and rewards program, enables people to save
money on healthy foods at participating Walmart® locations.
Health claims costs
Engaged Humana
associates in HumanaVitality
programs nearly
15% lower
than unengaged associates
RightSource members
out-of-pocket
costs
lower
than retail pharmacy customers
adherence
higher
6 2013 Annual Report6 2013 Annual Report