Humana 2014 Annual Report Download - page 129

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Humana Inc.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
121
Retail
Employer
Group
Healthcare
Services
Other
Businesses
Eliminations/
Corporate Consolidated
(in millions)
2013
Revenues—external customers
Premiums:
Medicare Advantage $ 22,481 $ 4,710 $ — $ — $ — $ 27,191
Medicare stand-alone PDP 3,025 8 — — 3,033
Total Medicare 25,506 4,718 — — 30,224
Fully-insured 1,160 5,117 — — 6,277
Specialty 210 1,095 — — 1,305
Military services ———25 — 25
Medicaid and other 328 — — 670 998
Total premiums 27,204 10,930 695 38,829
Services revenue:
Provider — 21 1,221 — 1,242
ASO and other 16 338 — 454 808
Pharmacy ——59— — 59
Total services revenue 16 359 1,280 454 2,109
Total revenues—external customers 27,220 11,289 1,280 1,149 40,938
Intersegment revenues
Services 51 11,808 (11,859)—
Products — — 2,803 — (2,803)—
Total intersegment revenues 51 14,611 (14,662)—
Investment income 74 42 — 59 200 375
Total revenues 27,294 11,382 15,891 1,208 (14,462) 41,313
Operating expenses:
Benefits 22,914 9,124 935 (409) 32,564
Operating costs 2,963 1,806 15,223 446 (14,083) 6,355
Depreciation and amortization 134 102 147 20 (70) 333
Total operating expenses 26,011 11,032 15,370 1,401 (14,562) 39,252
Income (loss) from operations 1,283 350 521 (193) 100 2,061
Interest expense ———— 140140
Income (loss) before income taxes $ 1,283 $ 350 $ 521 $ (193)$ (40) $ 1,921
Benefits expense for Other Businesses for 2013 includes $243 million for reserve strengthening associated with
our closed block of long-term care insurance policies as discussed more fully in Note 18.