Humana 2014 Annual Report Download - page 18
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10
Healthcare Services
Segment
Premiums and
Services Revenue
Percent of
Consolidated
Premiums and
Services Revenue
(dollars in millions)
Intersegment revenue:
Pharmacy solutions $ 16,905 n/a
Provider services 1,110 n/a
Home based services 585 n/a
Integrated behavioral health services 133 n/a
Total intersegment revenue $ 18,733
External services revenue:
Provider services $ 1,076 2.3%
Home based services 107 0.2%
Pharmacy solutions 99 0.2%
Integrated behavioral health services — —%
Total external services revenue $ 1,282 2.7%
n/a – not applicable
Pharmacy solutions
Humana Pharmacy Solutions®, or HPS, manages traditional prescription drug coverage for both individuals and
employer groups in addition to providing a broad array of pharmacy solutions. HPS also operates prescription mail
order services for brand, generic, and specialty drugs and diabetic supplies through RightSourceRx®, as well as research
services.
Provider services
Our subsidiary, Concentra Inc.®, acquired in 2010, delivers occupational medicine, urgent care, physical therapy,
and wellness services to employees and the general public through its operation of medical centers and worksite medical
facilities.
Our CAC Medical Centers, or CAC, in South Florida operate full-service, multi-specialty medical centers staffed
by primary care providers and medical specialists practicing cardiology, endocrinology, geriatric medicine, internal
medicine, ophthalmology, neurology, and podiatry.
Our subsidiary, Metropolitan Health Networks, Inc., or Metropolitan, and our noncontrolling equity interest in
MCCI Holdings, LLC, or MCCI, both acquired in 2012, are Medical Services Organizations, or MSOs, that coordinate
medical care for Medicare Advantage beneficiaries and Medicaid recipients, primarily in Florida and Texas. These
MSOs represent key components of our integrated care delivery model which we believe is scalable to new markets.
Home based services
Via in-home care, telephonic health counseling/coaching, and remote monitoring, we are actively involved in the
care management of our customers with the greatest needs. Home based services include the operations of Humana At
Home, Inc., or Humana At Home® (formerly known as SeniorBridge Family Companies, Inc.), acquired in 2012. As a
chronic-care provider of in-home care for seniors, we provide innovative and holistic care coordination services for
individuals living with multiple chronic conditions, individuals with disabilities, fragile and aging-in-place members
and their care givers. We focus our deployment of these services in geographies, such as Florida, with a high concentration
of members living with multiple chronic conditions. The clinical support and care provided by Humana At Home® is
designed to improve health outcomes and result in a higher number of days members can spend at their homes instead
of in an acute care facility.