APC 2013 Annual Report Download - page 55

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SUSTAINABLE DEVELOPMENT
SUSTAINABLE DEVELOPMENT AT THE HEART OF OUR STRATEGY
Stakeholder Dialogue Department
Customers Quarterly customer satisfaction surveys
●Quality, Customer
Satisfaction, Eco-design
Online publication of environmental information on products
●
Financial Quarterly telephone conferences to present financial results, meetings and
●Investor Relations and
plenary meetings Sustainable Development
Regular meetings with individual shareholders
●
Quarterly newsletters to shareholders
●
Quarterly telephone conferences to present extra-financial results
●
Response to extra-financial ratings questionnaires
●
Individual meetings with SRI analysts
●
Response to SRI analysts’ questions
●2
Partners Purchaser/supplier meetings
●Purchasing, Energy
Efficiency&Solutions and
Supplier’s day
●Sustainable Development
Supplier qualification process
●
Raising awareness about the challenges of the Global Compact and
●
ISO26000
EcoXperts Program
●
Participation in the commissions and working groups on sustainable
●
development of professional groups
Social Quarterly employee satisfaction surveys
●Human Resources
Social dialogue with employee representation bodies
●
Technical Collaborative approach, creation and participation in competitiveness cluster
●R&D and Activities and
initiatives, R&D programs, university chairs and professional associations Environment
Active participation in international standardization bodies
●
PEP ecopassport Program
●
Institutional Adhesion to and promotion of the Global Compact
●Sustainable Development,
Purchasing and Influence
Relationships with authorities, legislators and the European Commission,
●
especially in the field of energy efficiency
Civil society Participation in working groups and local and international organizations on
●According to subject and
challenges within our industry audience, Foundation and
BipBop Program
Community programs
●
Partnerships with local NGOs
●
All Quarterly Planet&Society Barometer newsletter
●Sustainable Development
53
2013 REGISTRATION DOCUMENT SCHNEIDER ELECTRIC