RBS 2006 Annual Report Download - page 32

RBS Group • Annual Report and Accounts 2006 31
■Contribution £964 million (2005 – £935 million)
■Total income up 3%
■Operating profit up 3%
RBS Insurance underwrites and sells motor,
home, commercial and other insurance direct to
customers over the telephone and internet as well
as through partnerships and a network of 2,500
brokers. Its brands, which include Direct Line,
Churchill, Privilege, Green Flag and NIG, are among
the best known in the UK. Through its international
operations, RBS sells general insurance, mainly
motor, in Spain, Germany and Italy.
RBS Insurance
■RBS Insurance is the UK’s No 2 general insurer.
■RBS Insurance is the UK’s No1 direct insurer, by
both phone and internet, and No 1 in partnerships.
■RBS Insurance is the No 1 car insurance provider in
the UK, and the No 2 home insurance provider in the UK.
■RBS Insurance has over 1.3 million car rescue policies
sold through Direct Line, Churchill and Privilege and a
further 3.7 million through partner brands.
■Following its acquisition in 2005, RBS insurance
completed the integration of Tracker, the UK leader
in stolen vehicle tracking.
■RBS Insurance is the No 2 travel insurance provider
with 2.4 million policies and the No 2 pet insurance
provider with 25% of the market.
■NIG now has 1.9 million policyholders including
1.4 million motor policyholders. It became the first
insurer to offer a motor product for brokers on imarket,
the e-commerce portal.
■RBS Insurance’s international business is growing
successfully. Sales of motor and related insurance in
Spain, Italy and Germany have now reached more than
2 million policies.
■Total income of £5.7 billion in 2006 was achieved through
a range of channels, with customers offered the choice of
direct brands (Direct Line, Churchill, Privilege) and access
through the bank branches (Royal Bank of Scotland and
NatWest), as well as through a range of partners.