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5 Group performance 5.2.6 - 5.2.8
52 Annual Report 2012
customer. Lastly, during an environmental audit in
Indonesia, a government official suffered cardiac arrest
and passed away.
In 2012, we recorded 345 Lost Workday Injuries cases,
i.e. occupational injury cases where the injured person is
unable to work the day after the injury. This is a significant
decrease compared with 2011. The number of Lost
Workdays caused by these injuries amounted to 12,630
days. The rate of Lost Workday Injuries decreased to 0.31
per 100 FTEs compared with 0.38 in 2011.
Lost Workday Injuries
per 100 FTEs
2008 2009 2010 2011 2012
Healthcare 0.27 0.20 0.25 0.20 0.22
Consumer Lifestyle 0.44 0.26 0.26 0.23 0.25
Lighting 1.17 0.76 0.80 0.64 0.45
Innovation, Group &
Services 0.12 0.07 0.13 0.04 0.05
Philips Group 0.68 0.44 0.50 0.38 0.31
Healthcare and CL showed an increase in the Lost
Workday Injury rate, Lighting recorded a decrease.
However, the number of Lost Workday Injury cases at
CL and Lighting decreased. At Lighting, a dedicated action
program, Safety First, was launched five years ago to drive
down injury levels. In 2012, various regional Health &
Safety improvement programs were started as well as
peer audit programs. Next, we updated our Health &
Safety (H&S) policy and further deployed the H&S manual
to all sites to help them structurally improve the H&S
culture and implemented a monthly reporting process.
Safety is fully integrated in the Lean Program.
A number of sites have been recognized for their
outstanding safety performance, for example: Philips
AVENT, the manufacturing center for Philips parenting
and baby products in the UK, has won the Bronze RoSPA
safety award. Philips Home Healthcare Solutions in the
Philippines won the Best in Rescue and Transfer Relay
Award in the Philippines National Industrial Fire Brigade
Competition. Philips Lighting Flight Forum has been
recognized as the safest warehouse in the Netherlands
and Philips Lighting Yizheng won the Guangzhou Green
Star Award.
5.2.7 General Business Principles
The Philips General Business Principles (GBP) govern
Philips’ business decisions and actions throughout the
world, applying equally to corporate actions and the
behavior of individual employees. They incorporate the
fundamental principles within Philips for doing business.
The GBP are available in most of the local languages and
are an integral part of the labor contracts in virtually all
countries where Philips has business activities.
Responsibility for compliance with the principles rests
primarily with the management of each business. Every
country organization and each main production site has a
compliance officer. Confirmation of compliance with the
GBP is an integral part of the annual Statement on
Business Controls that has to be issued by the
management of each business unit. The GBP incorporate a
whistleblower policy, standardized complaint reporting
and a formal escalation procedure.
The global implementation of the One Philips Ethics
hotline seeks to ensure that alleged violations are
registered and dealt with consistently within one
company-wide system.
To drive the practical deployment of the GBP, a set of
directives has been published, which are applicable to all
employees. There are also separate directives which apply
to specific categories of employees, e.g. the Supply
Management Code of Ethics and Financial Code of Ethics.
Details can be found at www.philips.com/gbp.
Ongoing training
The mandatory web-based GBP training, which is
designed to reinforce awareness of the need for
compliance with the GBP, is available in 23 languages.
More information on the Philips GBP can be found in
chapter 7, Risk management, of this Annual Report.
Results of the monitoring in place are provided in the
chapter 14, Sustainability statements, of this Annual
Report.
5.2.8 Social Investment Programs
As part of our drive to improve the health and well-
being of people around the world, our focus on
encouraging the next generation to embrace healthy and
active lifestyles continued in 2012 with the further
expansion and localization of our
SimplyHealthy@Schools program. Working together
with local schools, communities and non-profit
organizations, nearly 1,400 volunteers traveled to over
230 schools in 33 countries, teaching lessons about
healthy living and environmental sustainability to over
24,000 children worldwide. In addition, working together
with the Singapore Nutrition and Dietetics Association,
we rolled out a new and interactive Nutrition module that
has helped children all the way from Malaysia to Pakistan
understand the importance of a healthy breakfast.