RBS 2011 Annual Report Download - page 468

466 RBS Group 2011
Shareholder information continued
Financial calendar
Annual General Meeting 30 May 2012
RBS Conference Centre
RBS Gogarburn
Edinburgh, EH12 1HQ
Interim results 3August 2012
Dividends
Payment dates
Cumulative preference shares 31 May and 31 December 2012
30 March, 29 June, 28 September
and 31 December 2012
Non-cumulative preference shares
Ex-dividend date
Cumulative preference shares 2May 2012
Record date
Cumulative preference shares 4May 2012
For further information on the payment of dividends, see page 471.
Shareholder enquiries
Shareholdings in the company may be checked by visiting the
‘Shareholder information’ section of our website
www.rbs.com/shareholder. You can also manage your shareholding
online via the Investor Centre www.investorcentre.co.uk. You will need
the shareholder reference number printed on your share certificate or tax
voucher to gain access to this information.
Listed below are the most commonly used features on the Investor
Centre:
xholding enquiry - view balances, values, history, payments and
reinvestments;
xaddress change - change your registered address;
xe-Comms sign-up - choose to receive email notification when your
shareholder communications become available instead of paper
communications;
xoutstanding payments - reissue any uncashed payments using our
online replacement service; and
xdownloadable forms - including stock transfer and change of
address forms.
You may also check your shareholding by contacting our Registrar:
Computershare Investor Services PLC
The Pavilions
Bridgwater Road
Bristol BS99 6ZZ
Telephone: [phone]
Fax: [phone]
Web: www.investorcentre.co.uk/contactus
Shareholders may also download forms from the ‘Shareholder
information’ section of our website www.rbs.com/shareholder
Braille and audio Annual Review and Summary Financial Statement
Shareholders requiring a Braille or audio version of the Annual Review
and Summary Financial Statement should contact the Registrar on +44
(0)870 702 0135.
ShareGift
The company is aware that shareholders who hold a small number of
shares may be retaining these shares because dealing costs make it
uneconomical to dispose of them. ShareGift, the charity share donation
scheme, is a free service operated by The Orr Mackintosh Foundation
(registered charity 1052686) to enable shareholders to donate shares to
charity.
Donating your shares in this way will not give rise to either a gain or a
loss for UK capital gains tax purposes and you may be able to reclaim UK
income tax on gifted shares. Further information can be obtained from
HM Revenue & Customs.
Should you wish to donate your shares to charity in this way you should
contact ShareGift for further information:
ShareGift, The Orr Mackintosh Foundation
17 Carlton House Terrace, London SW1Y 5AH
Telephone: [phone]
www.sharegift.org