RBS 2004 Annual Report Download - page 26

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Please find page 26 of the 2004 RBS annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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24
Retail Banking
 Branch Network
Alan Bembridge with his
dog Henry is a regular
visitor to Derby’s St Peter
Street branch, one of over
2,200 branches in the Group.
We are able to supply him
with letters, brochures and
statements in both large
print and braille.
Business Customer
SJ Solicitors in Ilford is a
NatWest business banking
customer. Our flexible
business loan offers them
a range of payment
options and the ability to
match their outgoings with
available cash flow.
 Offset Mortgage
An offset mortgage from
his local branch of The
Royal Bank of Scotland
has provided James Sheriff
with the financial flexibility
he needed to realise his
dream of flying.
Retail Banking continued
Retail Banking places customer service at the heart of its strategy,
measuring and improving its delivery on a continuous basis.
Make it happen