RBS 2004 Annual Report Download - page 93
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Employee numbers at 31 December
2004 2003 2002
Corporate Banking and Financial Markets 16,400 15,900 16,900
Retail Banking* 32,200 31,100 30,500
Retail Direct 9,700 7,300 7,000
Manufacturing* 24,900 23,400 23,200
Wealth Management* 5,200 5,200 5,600
RBS Insurance* 19,500 18,800 10,300
Ulster Bank* 4,100 3,400 3,300
Citizens 22,600 14,100 13,300
Centre 2,000 1,700 1,700
Group total 136,600 120,900 111,800
Acquisitions in the year 10,500 9,700 5,600
Underlying 126,100 111,200 106,200
* prior periods have been restated to reflect the transfer in 2004 of certain activities from Wealth Management to Retail Banking and from RBS Insurance and Ulster Bank
to Manufacturing.
2004 compared with 2003
The number of employees increased by 15,700, 13% to
136,600. The acquisitions in the year added 10,500 staff,
including over 8,100 relating to Charter One.
2003 compared with 2002
The number of employees increased by 9,100, 8% to 120,900.
The acquisition of Churchill added 8,500 staff in RBS Insurance.
section
01
Operating and
financial review
91
Annual Report and Accounts 2004
Operating and financial review