RBS 2004 Annual Report Download - page 43
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Annual Review and Summary Financial Statement 2004
Divisional review
41
In addition to selling insurance under its
own brands and through the broker channel, RBS
Insurance sells a range of insurance products
through partners under their brands, through UKI
Partnerships, its dedicated partnerships division.
UKI Partnerships continued to build on its position
as a leading wholesale provider by adding to its
impressive list of clients, and underlined its ability
to work alongside high-profile brands.
The integration of Churchill is on track, with
the major stages in IT conversion completed.
In response to emergency situations such
as the floods at Boscastle, our Assistance business
put dedicated teams on the ground to deal with
claims promptly and efficiently.
Direct Line and Green Flag Motoring
Assistance continue to be headline sponsors of
Road Safety Week. This is an annual event, in
November, to address road safety issues, organised
by the national road safety charity Brake. In 2004
Green Flag Motoring Assistance supported ‘Beep
Beep’ day – an event aimed at providing road
safety education for pre-school children.
Direct Line Pet Insurance has been working
with the Scottish Society for the Prevention of Cruelty
to Animals (SSPCA) since 1998. So far this has
raised over £70,000 for the charity.
Awards
Direct Line – Best Car Insurer
Personal Finance Magazine
Devitt – Product of the Year (Services)
Motorcycle News Dealer Awards
Direct Line – voted Best Insurance Call
Centre by readers
The Mail on Sunday
Direct Line – Best Household Insurance
Provider
Mortgage Magazine
Green Flag Motoring Assistance –
Best Direct Breakdown Cover Provider
2004 Your Money – Direct Awards
Green Flag Motoring Assistance –
Best Online Breakdown Cover Provider
2004 Your Money – Direct Awards
Churchill – Best Online Pet Insurance
Provider
2004 Your Money – Direct Awards
Churchill – Best Online Home Contents
Insurance Provider
2004 Your Money – Direct Awards
Direct Line – Insurer/Underwriter of the Year
International Travel Insurance Journal