RBS 2004 Annual Report Download - page 36
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Please find page 36 of the 2004 RBS annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.-
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Manufacturing continued
Manufacturing
34
Manufacturing
Often referred to as ‘The Engine Room’, Manufacturing enables
the Group to function 24 hours a day, 365 days a year.
Image and Workflow
Our new Image and
Workflow system captures
customer letters and turns
them into electronic images,
which can be processed
efficiently by service centre
staff.
Make it happen
TNT
Group Purchasing continue
to develop strategic
partnerships with a number
of suppliers – for example,
TNT now make over 9,400
deliveries and collections
on behalf of the Group
every day.
Mail Handling
and Logistics
During 2004 we
transformed our mail
handling and logistics,
saving over 35 miles of
paper every night, and
creating a ‘next day’
delivery network.