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5 Group performance 5.4.3 - 5.4.5
Annual Report 2011 55
The decrease in Lost Workday Injuries was visible in all
sectors, but strongest in Lighting that started to see the
results of its “Safety First” health and safety program. We
also updated our Health & Safety (H&S) policy and
deployed a H&S manual to all sites to help them
structurally improve the H&S culture.
Lost Workday Injuries
per 100 FTEs
1.00
0.75
0.50
0.25
0
0.81
2007
0.68
2008
0.44
2009
0.50
2010
0.38
2011
5.4.4 General Business Principles
The Philips General Business Principles (GBP) govern
Philips’ business decisions and actions throughout the
world, applying equally to corporate actions and the
behavior of individual employees. They incorporate the
fundamental principles within Philips for doing business.
The GBP are available in most of the local languages and
are an integral part of the labor contracts in virtually all
countries where Philips has business activities.
Responsibility for compliance with the principles rests
primarily with the management of each business. Every
country organization and each main production site has a
compliance officer. Confirmation of compliance with the
GBP is an integral part of the annual Statement on
Business Controls that has to be issued by the
management of each business unit. The GBP incorporate a
whistleblower policy, standardized complaint reporting
and a formal escalation procedure.
The global implementation of the One Philips Ethics
hotline seeks to ensure that alleged violations are
registered and dealt with consistently within one
company-wide system.
To drive the practical deployment of the GBP, a set of
directives has been published, which are applicable to all
employees. There are also separate directives which apply
to specific categories of employees, e.g. the Supply
Management Code of Ethics and Financial Code of Ethics.
Details can be found at www.philips.com/gbp.
Ongoing training
The global roll-out of the updated version of the
mandatory web-based GBP training, which is designed to
reinforce awareness of the need for compliance with the
GBP, was completed in 23 languages.
More information on the Philips GBP can be found in
chapter 7, Risk management, of this Annual Report.
Results of the monitoring in place are provided in the
chapter 14, Sustainability statements, of this Annual
Report.
5.4.5 Supplier performance
Increasingly, our products are being created and
manufactured in close cooperation with a wide range of
business partners, both in the electronics industry and
other industries. Philips is committed to being a leader in
sustainability. Clearly, we need our business partners to
share our commitment, not just in the development and
manufacturing of products but also in the way they
conduct their business. Our Supplier Sustainability
Involvement Program is designed to engage our suppliers
on a shared journey towards leadership in sustainability.
Our suppliers
As a leading company in sustainability, Philips will act as a
catalyst towards our suppliers and support our suppliers
in their pursuit of continuous improvement of social and
environmental performance. We recognize that this is a
huge challenge requiring industry-wide effort in
collaboration with other societal stakeholders.
Therefore, we remain active in the Electronic Industry
Citizenship Coalition (EICC) and encourage our strategic
suppliers to join the EICC too. We will invite our strategic
suppliers to jointly explore the opportunities to
accelerate our product innovation towards our EcoVision
objectives. We will also continue to seek active
cooperation with other societal stakeholders, either
directly or through institutions like the EICC, the multi-
stakeholder program from the Sustainable Trade Initiative
and the OECD.
Supplier Sustainability Involvement Program
The Philips Supplier Sustainability Involvement Program is
our overarching program to help improve the
sustainability performance of our suppliers. We create
commitment from our suppliers by requiring them to
comply with our Philips Supplier Sustainability Declaration
and the Regulated Substances List. The Philips Supplier
Sustainability Declaration is based on the EICC code of
conduct and also includes additional requirements on
Freedom of Association and Collective Bargaining. The
topics covered include labor and human rights, worker