RBS 2003 Annual Report Download - page 20

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Please find page 20 of the 2003 RBS annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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Retail Banking
18
Retail Banking
No.1
bank for size of
branch network
in UK
Largest
bank for small
businesses in
the UK
Best
Retail Bank,
Europe
(Lafferty International
Retail Banking Awards)
Systems Telecoms. Andrea Jones, RBS business customer
understands the importance of good communications. She
turned a brilliant idea into a reality with her successful
telecoms firm now in its 6th year. Our business banking team
is working with her to lay the financial foundations to ensure
that both Andrea and her business continue to flourish.
Profit contribution £3,126 million (2002 – £3,019 million)
Profit increase 4%
Total income up 5%
No.1
bank for size
of ATM network
in UK
Make it happen